Operations Supervisor

Radial, Inc.; Martinsville (VA); In loco; USD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career advancement opportunities

Medical/dental/vision benefits

Paid life insurance and disability

Employer HSA funding

Family planning benefits (Fertility &

401K matching after 6 months

Generous PTO

Educational assistance and more

Descrizione del lavoro

Paxon seeks an Operations Supervisor to set KPIs for warehouse departments, manage audits, launch quality initiatives, and support customer interactions. Lead day-to-day activities, ensuring safety, quality, and productivity per SOPs, while supervising associates and driving improvements.

The role requires leadership, cross-functional coordination, and a focus on operational excellence within a fast-paced fulfillment environment. This position is not remote and includes competitive benefits.

Competenze

• College Degree preferred; HS Degree/GED Required.
• Prior experience in Warehousing, 3PL, Distribution or Manufacturing preferred but not required.
• Strong analytical and problem-solving skills.
• Proficient in MS Word, Excel, and PowerPoint.
• Bilingual English/Spanish desired but not required.
• Ability to multi-task, coach, and mentor teams in a fast-paced environment.
• Strong process improvement and leadership skills.
• Professional verbal and written communication skills.
• Knowledge of WMS is desired.
• Must be able to lift 50lbs.

Mansioni

• Actively contribute to the development of Paxon’s direct reports.
• Manage temporary workforce.
• Execute on productivity and daily goals through the Paxon Operating Model.
• Maintain a safe and clean work environment.
• Ensure compliance with Safety, OSHA, HazMat, and DOT regulations.
• Oversee safety, quality, and productivity performance at associate level.
• Address daily issues and resolutions.
• Plan and coordinate shift activities to ensure adherence to DC procedures.
• Assist Manager in planning and communicating shift directives for outbound activities.
• Ensure training and skill development for shift personnel.
• Recommend improvements for efficiency and productivity.
• Implement objectives and performance measures to maximize productivity.
• Lead fulfillment special projects as needed.
• Achieve production objectives and monitor statistics and reporting.
• Reinforce policy and procedure compliance.
• Participate in recruiting and selection; conduct performance reviews.
• Implement performance improvement plans and disciplinary actions.
• Collaborate with peers across departments on fulfillment strategies.

Conoscenze

Analytical skills

Problem solving

Leadership

Communication skills

Team coaching

MS Word

MS Excel

MS PowerPoint

Bilingual English/Spanish

WMS knowledge

Formazione

College degree preferred

HS degree/GED required

Strumenti

MS Word

MS Excel

PowerPoint

Descrizione del lavoro

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique. Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here. We currently have an exciting opening for an Operations Supervisor. Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone. Click here to learn more about Paxon.

Role Summary

The Operations Supervisor will establish KPIs for each department in the warehouse. Manage all process and product-quality audits. Launch initiatives with teams to improve overall quality. Investigate sensitive cases. Provide Customer Service with crucial information to assist with customer interactions and cases. Supervise the day-to-day activities/mechanisms in accordance with the SOP’s, holding a team of associates accountable to standards of safety, quality, and productivity.

Responsibilities

• Actively contribute to the development of Paxon’s direct reports
• Manage temporary workforce.
• Execute on productivity and daily goals through execution to the Paxon Operating Model
• Keep a safe and clean work environment.
• Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat, and DOT
• Responsible for associate level of safety, quality, and productivity performance
• Solve and respond to daily issues.
• Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.
• Assist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met foroutbound activities.
• Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines.
• Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution.
• Implement specific objectives and performance measures for all shift personnel to maximize productivity.
• Lead fulfillment special projects, as needed.
• Accountable for achieving production objectives.
• Monitor all production and personnel statistics and reporting in support of the department's operation.
• Reinforce policy and procedure compliance.
• Participates in the recruiting and selection process.
• Conducts performance reviews and implements corrective action as appropriate.
• Implementing performance improvement plans and disciplinary actions.
• Interacts with peers and related staff across all departments on the implementation of fulfillment strategies.

Operations Supervisor

At Paxon, our people are at the heart of everything we do. As part of Bnode, we offer the opportunity to build your career in a growing international organization while staying connected to the people, teams, and communities that make each local business unique. Together we do more. We are committed to nurturing a compassionate, respectful and encouraging environment to build an inclusive culture for one another. Join our team, advance your career, and be you – because you belong here. We currently have an exciting opening for an Operations Supervisor. Paxon is a global logistics network backed by local solutions. We offer DTC and B2B fulfillment, onsite fulfillment, omnichannel connection, returns and reverse logistics, transportation management, and commerce solutions – delivered as one operational backbone. Click here to learn more about Paxon.

Role Summary

The Operations Supervisor will establish KPIs for each department in the warehouse. Manage all process and product-quality audits. Launch initiatives with teams to improve overall quality. Investigate sensitive cases. Provide Customer Service with crucial information to assist with customer interactions and cases. Supervise the day-to-day activities/mechanisms in accordance with the SOP’s, holding a team of associates accountable to standards of safety, quality, and productivity.

Responsibilities

• Actively contribute to the development of Paxon’s direct reports
• Manage temporary workforce.
• Execute on productivity and daily goals through execution to the Paxon Operating Model
• Keep a safe and clean work environment.
• Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat, and DOT
• Responsible for associate level of safety, quality, and productivity performance
• Solve and respond to daily issues.
• Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.
• Assist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met foroutbound activities.
• Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines.
• Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution.
• Implement specific objectives and performance measures for all shift personnel to maximize productivity.
• Lead fulfillment special projects, as needed.
• Accountable for achieving production objectives.
• Monitor all production and personnel statistics and reporting in support of the department's operation.
• Reinforce policy and procedure compliance.
• Participates in the recruiting and selection process.
• Conducts performance reviews and implements corrective action as appropriate.
• Implementing performance improvement plans and disciplinary actions.
• Interacts with peers and related staff across all departments on the implementation of fulfillment strategies.

Qualifications:

• College Degree preferred; HS Degree/GED Required
• Prior experience preferred working in Warehousing, 3PL, Distribution or Manufacturing environment but not required.
• Strong analytical and problem-solving skills
• Proficient in MS Word, Excel, and Power Point
• Bilingual English/Spanish desired but not required.
• Ability to maintain a positive attitude while multi-tasking, managing, coaching, and mentoring teams to be successful and work efficiently in a fast-paced environment.
• Strong process improvement skills (ability to develop and implement processes.
• Must have demonstrated leadership and strong interpersonal skills
• Professional verbal and written communication skills.
• Knowledge of WMS is desired.
• Must be able to lift 50lbs.

Travel:

• This position is not remote.
• Travel is not required.

Benefits:

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Hours: Monday to Friday 6:30am - 4:30pm. Must be able to work additional hours as needed.

Paxon is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Paxon is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.