Operations Supervisor

Old Dominion Freight Line, Inc.; Illinois; On-site; USD 76,000 - 94,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

401k with company match

Tuition Reimbursement

Job summary

Old Dominion Freight Line, Inc. is seeking an Operations Supervisor to lead a shift in a fast-paced service center, ensuring safe, efficient freight handling and daily targets are met. You’ll supervise a team, coordinate pickups/deliveries, and drive continuous improvement in operations.

The role emphasizes training, development, and performance feedback, with a focus on safety, quality, and cost control. Strong leadership, communication, and problem-solving skills are essential for success.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Minimum 2 years of operations experience; supervisory experience preferred.
• Experience in transportation industry preferred.
• Working knowledge of AS400 and Microsoft Office.

Responsibilities

• Monitor safety and training for staff daily.
• Plan and supervise loading/unloading of freight within the shift.
• Assign and supervise pickups and deliveries; manage staffing and equipment.
• Ensure compliance with local/state/federal safety regulations and DOT/OSHA.

Skills

Verbal communication

Written communication

Interpersonal skills

Team leadership

Education

High School Diploma or equivalent

Some college

Bachelor’s degree preferred

Tools

AS400

Microsoft Office

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.Take the next step in your career with a leadership role that puts you at the heart of a fast-paced, dynamic environment. As an Operations Supervisor at Old Dominion Freight Line, you’ll play a key role in keeping our operations running smoothly, leading a dedicated team, ensuring efficiency, and delivering top-tier service. This is more than just a management position; it’s an opportunity to inspire, problem-solve, and drive success every day. With a strong focus on training and career development, we’ll equip you with the tools to grow as a leader.Old Dominion Freight Line is currently recruiting for an Operations Supervisor. Our Supervisor will be responsible for managing a shift or section in a service center while maintaining and achieving the department/shift and service center and/or company standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping.Responsibilities:Monitors and evaluates the safety of each employee daily, trains on safety processes as neededMonitors and evaluates the safe and efficient planning, loading and unloading process of freight throughout the shiftMonitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the dayMonitor and maintain housekeeping within the shift to ensure safety and productivityManages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectationsClosely works with the Service Center management to ensure alignment in meeting daily/weekly/monthly and yearly business objectivesProvide instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department and facilityProvides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc.Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA compliance, and DOT complianceEnsures that 100% of trailers are loaded correctly to ensure safe transport of freight are being usedStrive for continuous improvement in all areas of service center operationsOperates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movementComplete forklift job training knowledge and uses a forklift as necessary within the service centerConducts daily shift meetingsMakes quick and informed decisions based on the volume levels and communicates schedule to affected employeesInspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that existsComprehends and ensures compliance with company and government regulationsWorks assigned shift/s as needed, must be available to work depending upon customer pick up and delivery schedules.Uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systemsComplete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.Responsible for staff within department including hiring and disciplinary actionQualifications:High School Diploma or equivalent.Some college preferred.2 years of experience with operations, preferably in the transportation industrySupervisory experience preferredWorking knowledge of AS400 and Microsoft OfficeGood verbal and written communication skills Strong interpersonal skillsBachelor’s degree preferredStrong interpersonal skillsCompensation Range:The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements.($75,552-$94,440)Working Days:Monday,Tuesday,Wednesday,Thursday,Friday,Working Shift:EveningWork days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:Great Health Benefits including a Zero premium medical plan for employee only coverageVision & DentalShort Term & Long Term DisabilityFlex Spending Accounts401k Retirement plan with company match and additional company annual discretionary match opportunityLife InsuranceWellness Program12 Days Paid Time Off9 Paid Holidays including a birthday holidayTuition Reimbursement for Drivers and TechniciansTraining and growth opportunities to build a careerWe prioritize our OD family of employeesAbility to advance through our promote from within philosophyNational Career Opportunities Available at our 260+ service centersOld Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).If you have questions regarding this posting or require assistance with the application process, please click here for contact information.