OPERATIONS SUPERVISOR

ADP, Inc.; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Trinity Metro is seeking an Operations Supervisor in Fort Worth, TX. The role supervises a team of drivers, maintains schedules, and ensures safety guidelines are followed under the Operations Manager's guidance.

The incumbent handles dispatch duties, coaches staff, manages passenger issues, and remains compliant with union contracts. CDL with passenger endorsement is required.

Qualifications

• Three years of supervisory experience.
• CDL with passenger endorsement.
• Proficient in word processing, spreadsheets, and database management.

Responsibilities

• Supervise a staff of 10-15 drivers in day-to-day operations.
• Maintain schedules, follow regulations, and enforce safety precautions.
• Coordinate personnel matters: instruct, evaluate, coach, and ensure policies are followed.
• Assist drivers in emergencies or unusual situations.
• Receive passenger complaints, investigate and respond.
• Rotate in dispatch office to schedule.
• Ensure compliance with the Union contract.

Skills

Supervision

Office software

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Database management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

OPERATIONS SUPERVISOR

Full Time Clerical Fort Worth, TX, US

30+ days ago Requisition ID: 1135

OPERATIONS SUPERVISOR

Trinity Metro has an immediate opening for an Operations Supervisor. The incumbent in this class performs under the general supervision of the Operations Manager. The responsibilities include supervising operators and drivers in maintaining schedules, observing company regulations, and following safety precautions. The position includes dispatching and scheduling duties. The incumbent assists operators and drivers in unusual or emergency situations.

This position’s responsibilities include:

• Supervise a staff of 10-15 drivers in the day-to-day operations of the operations department.
• Maintains schedules, observes company regulations, and follows all safety precautions.
• Coordinates and monitors personnel matters, including instructing, evaluating performance, coaching, counseling, maintaining standards, and ensuring policies and procedures are followed.
• Assists drivers with any emergency or unusual situations that occur.
• Receives passenger complaints, investigates problems, and responds back to the passenger.
• Rotates in dispatch office to schedule.
• Ensures compliance with the Union contract.
• Must be able to work all available shifts, including nights, weekends, and holidays.

REQUIREMENTS

CDL with passenger endorsement

Letter of Recommendation from your Supervisor or Manager

No more than (5) five attendance events

EXPERIENCE

Three years’ experience in supervision or in a position directly related to the duties and responsibilities specified.

Proficient use of computer word processing, spreadsheets, and database management is required.

EDUCATION

High School Graduate or General Equivalency Diploma (GED). INTERNAL CANDIDATES

Any combination of experience, training, and/ or education that provides the required knowledge, abilities, and skills may substitute for the required education.

Trinity Metro is an Equal Employment/Affirmative Action Employer