Operations Supervisor

IDEXX; Elmhurst (IL); On-site; USD 85,000; Full time

Job summary

IDEXX, a leader in veterinary diagnostics, is seeking an Operations Supervisor to lead a team of technicians. This full-time role includes responsibilities like coaching staff, ensuring efficient workflow, and enhancing veterinary diagnostics processes. With competitive benefits starting day one, IDEXX aims at empowering its employees while promoting the health of pets and people.

Benefits

Health / Dental / Vision Benefits Day - One

5% matching 401k

Annual cash bonus opportunity

Performance-based annual merit increase

Pet insurance

Mental health resources

Volunteer paid days off

Employee stock program

Foundation donation matching

Qualifications

• Supervised a team of 15 - 20 employees in a fast-paced environment.
• Knowledge of human clinical or veterinary testing and procedures is required.
• Able to meet physical requirements of lab work.

Responsibilities

• Organize staff schedules and coordinate workflow.
• Problem-solve daily from troubleshooting to resolving workflow challenges.
• Coach and develop employees to meet business goals.

Skills

People Leadership

Problem-solving

Team Coordination

Communication

Job description

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Enhancing the health and well-being of pets and people by hiring top diagnostic laboratory and histology professionals - see where your passion and…

As a day-shift Laboratory/Operations Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Sample Management Technicians; also referred to as a Specimen Processors or Specimen Accessioners; who are helping to sort, tag, and prepare the samples for testing. Every sample the team helps to move along quickly and accurately in the process means we are one step closer to finding out how or why someone's beloved pet might be sick. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. This is a full-time role with competitive day-one benefits and performance incentives.

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools.

Want to learn more about our position? Check out what our employees say!

• Why Lauren A., Labs Supervisor, Chose IDEXX
• https://vimeo.com/663393154
• Why Timothy I., Lab Supervisor, Chose IDEXX
• https://vimeo.com/662995750
• The Culture in IDEXX Labs with Lauren A., Labs Supervisor
• https://vimeo.com/663110174
  
  

In This Role

• You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential
• You will organize staff schedules, coordinate workflow, and oversee costs and metrics
• You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges
• You will be a business leader and a people leader for the lab and the line of business
• You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day.
  
  

What You Will Need To Succeed

• You’ve directly supervised a team of 15 - 20 employees in a fast-paced and/or high-volume work environment
• You have knowledge of human clinical or veterinary testing and procedures.
• You love a fast-paced, high-volume, innovative work environment
• You are passionate about people leadership
• You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals.
• Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus.
• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.
  
  

What You Can Expect From Us

• Salary rate targeting: $ 85,000
• Opportunity for annual cash bonus
• Opportunity for performance based annual merit increase
• Health / Dental / Vision Benefits Day - One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
  
  

Schedule

• This is a full-time (40 hr/wk) day-shift position with hours Monday - Friday with a 6:00am or 7:00am start time and a corresponding end time of 2:30pm or 3:30pm.
• The shifts and hours may vary slightly depending on business needs.
• Reliable and dependable attendance is an essential function of the position.
  
  

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

This Laboratory Supervisor position will be based out of ou r Elmhurst, IL location.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Biotechnology Research, IT Services and IT Consulting, and Veterinary Services

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