Operations Supervisor

CrossCountry Freight Solutions, Inc. DBA CCFS; Denver (CO); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401(k) retirement plan with match

Paid time off

Paid holidays

Employee Assistance Program (EAP)

Job summary

CrossCountry Freight Solutions is seeking an Operations Supervisor in Denver, CO to lead dock operations and guide drivers and freight handlers. You will oversee loading/unloading, ensure safety, and enforce company policies to sustain a productive work culture.

This role supports our ongoing expansion and career growth in logistics management. The position requires supervisory experience in transportation, strong interpersonal and analytical skills, and familiarity with industry best practices.

Qualifications

• Two years supervisory and transportation experience.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Knowledge of DOT and OSHA regulations preferred.
• CDL A license preferred, not required.

Responsibilities

• Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight.
• Supervise drivers, oversee hiring, training, scheduling, and disciplinary actions.
• Conduct weekly and daily meetings with shift personnel to discuss updates and address any issues.
• Coordinate with personnel to maintain and repair company vehicles.
• Monitors misrouted and damaged shipments to determine root cause and implement corrective action.
• Work with customers to resolve freight issues.
• Responsible for overseeing the quality handling of paperwork.
• Able to carry out the job duties of positions supervised to ensure customer service expectations are met.

Skills

Supervisory experience

Transportation knowledge

Interpersonal skills

Analytical decision-making

DOT/OSHA knowledge

Job description

Job Title: Operations Supervisor Department: Denver CO Job Status: Exempt Compensation: Direct Reports: Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SHIFT

Monday-Friday, start time varies

SALARY

$85,000-$95,000

REPORTS TO

Service Center Manager

DIRECT REPORTS

Yes

LOCATION

Denver, CO

JOB SUMMARY

CrossCountry Freight Solutions – a leading LTL trucking company is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you’ll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our drivers and freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture. Your expertise will help shape our continued expansion while developing your career in logistics management.

ESSENTIAL JOB DUTIES

• Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight
• Supervise drivers, oversee the hiring, training, scheduling, and disciplinary actions
• Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues
• Coordinate with personnel to maintain and repair company vehicles
• Monitors misrouted and damaged shipments to determine root cause and implement corrective action.
• Work with customers to resolve freight issues
• Responsible for overseeing the quality handling of paperwork
• Able to carry out the job duties of positions supervised to ensure customer service expectations are met

JOB SPECIFICATIONS

• Skills and Knowledge Two years supervisory and transportation experience
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills
• Extensive knowledge of the principles, procedures, and best practices in the industry
• Knowledge of DOT and OSHA regulations preferred
• At least 21 years of age
• This position requires successful completion of a pre-employment skills assessment
• CDL A license preferred, not required

BENEFITS

• Medical, Vision, Dental, Supplemental, and Life Insurances available.
• Paid time off, paid holidays, paid community volunteer time
• Employee Assistance Program (EAP) 401k retirement plan with match #CCDR
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Plan*
• Uniform Incentive*
• Paid Holidays (after 30 days of service as a full-time employee)
• Paid Personal Time-Off *
• Regular part-time employees are eligible for these benefits as well.