Operations Student Assistant: Service Desk & Maintenance

Luther Seminary; Saint Paul (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Luther Seminary is seeking an Operations Student Worker for the Service Desk and Maintenance teams. The role supports campus operations, facilities upkeep, and event logistics, serving students, faculty, staff, and alumni with hospitality and practical assistance.

You will handle building access, coordinate with Operations and Facilities, and contribute to a clean, welcoming campus environment. On-site campus presence is required during peak periods.

Qualifications

• Maintain a professional demeanor with individuals seeking help and provide support in a clear, calm manner.
• Protect the privacy and security of confidential information.
• Attention to detail in handling requests and tasks.
• Excellent customer service skills and strong written communication.
• Self-starter with initiative to address issues and ask for help when needed.
• Ability to describe problems clearly over the phone and in writing.

Responsibilities

• Conduct rounds to check the status of facilities.
• Provide building access assistance to campus community.
• Respond promptly to phone calls or emails; redirect as needed.
• Check Info email hourly and route messages accordingly.
• Receive packages and assist with deliveries.
• Coordinate with Operations, Facilities, and Office of Technology and escalate issues as needed (911 for emergencies).
• Assist with campus events; receiving deliveries and preparing spaces.
• Make and check Cafe Coffee Service each weekday.
• Assist with light setup/teardown (bathrooms, moving tables, coordinating with staff).

Skills

Customer service

Communication

Attention to detail

English reading/writing

Self-motivated

Problem solving

Phone/email support

Physical ability 30 lbs

Job description

Luther Seminary is seeking an Operations Student Worker for the Service Desk and Maintenance teams. The role supports campus operations, facilities upkeep, and event logistics, serving students, faculty, staff, and alumni with hospitality and practical assistance.

You will handle building access, coordinate with Operations and Facilities, and contribute to a clean, welcoming campus environment. On-site campus presence is required during peak periods.