Program Support Coordinator

Action for Boston Community Development, Inc.; Boston (MA); On-site; USD 42,000 - 51,000; Full time

Job summary

Action for Boston Community Development, Inc. in Downtown Boston is seeking a Program Support Coordinator to assist the Health Services Department with financial and administrative tasks, including inventory and coordination with vendors.

The role focuses on maintaining contraceptive supply inventory, supporting program staff, organizing trainings, and ensuring timely payments and accurate records. Strong detail orientation and communication skills are essential, with a commitment to serving

Qualifications

• A High School Diploma or equivalent.
• One to three years of experience in program support, administrative roles, or project management is required.
• Must be reliable, detail oriented and able to organize and prioritize multiple tasks.
• Strong problem solving ability and sound judgment.
• Demonstrate ability to communicate effectively over email and/or phone.
• Flexibility, initiative, and ability to work in a team required.
• Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.

Responsibilities

• Oversee general office needs such as ordering office supplies through approved vendors and coordinate maintenance of all office equipment.
• Collect and maintain department files.
• Prepare for onsite and offsite meetings by finding space, order food, creating flyer/advertisement if needed, find a venue, work with outside vendors, coordinate with IT, and secure any needed documents to create Purchase Orders to facilitate payment to vendors.
• Manage central outreach supply inventory (condoms, tabling supplies etc.)
• Manage shipments to delivery sites including ordering, overseeing the courier services for subcontracted sites, including scheduling deliveries and pick-ups of educational materials, and provide technical assistance to delivery site staff regarding compliance with ABCD and pharmacy protocols, including procedures for ordering, contraceptive logs, and perpetual inventory.
• Ensure required payment for supplies, and other necessary forms are received by ABCD Finance staff.
• Manage inventory of all office supplies and order monthly or as needed.
• Check mail daily and distribute as needed.
• Manage pick up of recycling and trash containers.
• Perform other general office related duties as assigned and required.

Skills

Detail oriented

Time management

Communication skills

Teamwork

Problem solving

Diversity sensitivity

Education

High School Diploma or equivalent

Job description

Location: Downtown Boston - Chauncy Street

Compensation: $46,283 / year

Department: Health Services

Location: Downtown Boston - Chauncy Street

Compensation: $46,283 / year

Description

The Program Support Coordinator is responsible for ongoing support of the financial and administrative aspects of the Health Services Department, under direct guidance of the Deputy Director. This position is responsible for a robust inventory system that includes the remaining contraceptive supplies at the subrecipient sites since decentralization of the 340B Program, client educational supplies including ordering and communicating with vendors, subcontracted site orders and receipt of family planning supplies. This position will also provide support to the entire Health Services team.

Key Responsibilities

General Office Responsibilities

• Oversee general office needs such as ordering office supplies through approved vendors and coordinate maintenance of all office equipment.
• Collect and maintain department files.
• Prepare for onsite and offsite meetings by finding space, order food, creating flyer/advertisement if needed, find a venue, work with outside vendors, coordinate with IT, and secure any needed documents to create Purchase Orders to facilitate payment to vendors.
• Manage central outreach supply inventory (condoms, tabling supplies etc.)
• Manage shipments to delivery sites including ordering, overseeing the courier services for subcontracted sites, including scheduling deliveries and pick-ups of educational materials, and provide technical assistance to delivery site staff regarding compliance with ABCD and pharmacy protocols, including procedures for ordering, contraceptive logs, and perpetual inventory.
• Ensure required payment for supplies, and other necessary forms are received by ABCD Finance staff.
• Manage inventory of all office supplies and order monthly or as needed.
• Check mail daily and distribute as needed.
• Manage pick up of recycling and trash containers.
• Perform other general office related duties as assigned and required.

Community Prevention Program Responsibilities

• Assist with the preparation of workshop materials.
• Support program outreach and Health Services tabling opportunities.
• Follow-up with partner organizations to host program workshops.
• Organize inventory and order program supplies.
• Assist with tracking metrics for program cohort participation and maintaining cohort participation

Family Planning Institute Responsibilities

• Assist Family Training Institute Specialist with tracking of training participants’ payments and ensuring payment is received by Accounts Payable.
• Support printing needs for upcoming groups/trainings, as needed.
• Maintain training Institute page on ABCD website and Family Planning website of all upcoming trainings. This includes sending training updates to Public Information/Marketing for chargebacks.
• Maintain all supplies and educational supplies for trainings, and mailing educational packages to training participants as needed.
• Maintain a response spreadsheet for all training participation. Assist with preparation of certificates of completion and contact hours.

Skills, Knowledge and Expertise

• A High School Diploma or equivalent
• One to three years of experience in program support, administrative roles, or project management is required.
• Must be reliable, detail oriented and able to organize and prioritize multiple tasks.
• Strong problem solving ability and sound judgment.
• Demonstrate ability to communicate effectively over email and/or phone.
• Flexibility, initiative, and ability to work in a team required.
• Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.

Expected Salary: $46,283.00 annually ($25.43/hour) USD. Salary scales are set according to an explicit compensation policy and relevant market data. Due to funding restrictions and our strong focus on internal parity, this salary is thoughtfully aligned with the duties expected for this role, and offers are firm.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.