Operations Specialist – Top Secret Clearance | Oahu, Hawaii

Cambridge International Systems, Inc; Northern (KY); Hybrid; USD 70,000 - 91,000; Full time

Job summary

Cambridge International Systems, Inc. in Oahu, Hawaii, seeks an Operations Specialist to support 24/7 government missions. This full-time CONUS role requires an active DoD Top Secret clearance and offers a compensation range that reflects critical defense work.

You will monitor mission systems, provide basic troubleshooting, and collaborate with the GSOC team to ensure rapid restoration and continuous operations. Some overnight travel and shift work are possible.

Qualifications

• High School diploma and 4 years' team-based experience.
• Active TS clearance with ability to obtain TS/SCI.
• Familiarity with modern IT tools and infrastructure technologies.

Responsibilities

• Oversee daily 24/7 operations as part of a rotating watch.
• Provide timely updates to leadership and government managers for situational awareness.
• Supervise pass-down briefings, logs, and handoffs to on-coming watch teams.

Skills

DoD Top Secret clearance

IT infrastructure knowledge

Team coordination

Education

High School diploma

Job description

Operations Specialist– Top Secret Clearance | Oahu, Hawaii

Cambridge International Systems, Inc.

Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.

We are currently seeking an Operations Specialist to support operations in Oahu, Hawaii. This is a full-time CONUS position requiring an active DoD Top Secret clearance.

Salary Range:$70,000.00- $91,000.00

What You’ll Do

As an Operations Specialist, you will play a critical role in 24/7 operations, that serve U.S. government missions. This role falls under Global Security Operations Center Operator within our compensation framework. You will:

• Is a member of a 24/7 support team responsible for overseeing daily operations.

• Must be able to work within a team standing a rotating watch to ensure project deliverables.

• Be able to monitor operations and to include mission and support systems (generators, HVAC, etc.) and leverage a wide range of accesses and technical tools to immediately fix many of the technical issues that hinder the mission.

• Monitor IT mission equipment including, servers, clients, routers, switches, telecommunications cabling, etc.

• Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for rapid restoration notification.

• Provide timely updates to customers, Senior Leadership and the Program Manager for situational awareness documentation.

• Conduct pass down briefings, maintain pass down logs and present to on-coming watch teams. Train and mentor newly assigned and/or junior watch standers.

• Prepares and administrates the preparation of operations procedures and initiates ongoing updates and changes.

• Conduct routine project status meetings with Government Project Managers and company project team and help identify project challenges and risks while offering alternatives to achieve success and continually improve enterprise processes.

• Facilitate or participate in the creation of document deliverables, such as Standard Operating Procedures (SOP), System Assessments, Project Status Reports, etc. prior to submitting to the Government.
• Instructs craft personnel and technical staff in equipment and systems operations, equipment maintenance methods, safe work practices, and procedures, and administers apprenticeship programs.

• Ensure project deadlines are kept and ensure tasks remain within project scope.
• Assists in the operations and maintenance of an organization, branch, plant, or department by performing complex technical work and directing others as assigned in the operation.
• Monitors surveillance systems, alarms, and video equipment in the global security operations center (GSOC).
• Works with other business units and acts as a liaison during emergencies, crisis response, and conveying business information.
• Performs maintenance and repairs to security equipment and all access control to ensure they are working properly.
• Completes incident reports and work orders and assists with investigations.

What You’ll Bring

Required Qualifications

• Education & Experience:
  • Minimum High School and four (4) years' experience working in a team environment.
• Clearance:
  • Must have a current and active DoD Top Secret security clearance with the ability to obtain a TS/SCI.
  • Proficient with modern IT tools and infrastructure technologies

Preferred (Nice to Have)

• Act as escalationmanager liaison between operations and support elements for rapid restoration notification.

• Show initiative and the ability to work within a team while keeping Cambridge management informed of shifting priorities and challenges.

• Well organized and detail orientated.

• Ability to follow Standard Operating Procedures (SOP).

• Willing and able to work shift, overtime, holidays, and weekends as required.

• Ability to establish confidence and credibility with managers and senior level Navy leaders and the ability to foster open communications within teams.

• Work effectively in diverse environments to include civilians, military, and contractors.

• Concurrently handle multiple issues and assignments. Works on assignments requiring considerable judgment and initiative.

• Develops solutions to routine technical problems of limited scope following detailed instructions.
• Proficient with modern IT tools and infrastructure technologies

Travel & Passport

• Some overnight stays possible.

Physical & Work Environment Requirements

• Periods of prolonged sitting and/or standing, including desk-based computer work.
• Occasional extended work hours, including evenings or weekends, as needed.
• Work is performed in a secure facility where personal electronic devices (including Bluetooth- or Wi‑Fi-enabled devices) may be restricted.
• Physical activities may include bending, lifting, carrying, pushing, and pulling materials, consistent with established one-person lift guidelines.
• Use of tools and equipment as required for the role.
• Communication with team members, customers, and stakeholders through verbal and written methods....