Operations Specialist — Program & Process Coordinator

Mettle Ops; Madison Heights (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Mettle Ops, a woman-owned business focused on defense program management, is seeking an Operations Specialist to support the COO and collaborate across Program Management, Engineering, Manufacturing, Purchasing, and Quality. The role develops leadership, strategic planning, and organizational management skills while ensuring alignment with company objectives.

The position is primarily onsite at our Michigan facilities, with emphasis on building standardized procedures, tracking progress, and

Qualifications

• Bachelor's degree preferred in Business Administration, Operations Management, Project Management, or related field.
• Basic Skill Requirements: documented in resume and proven by degree.
• Ability to manage multiple priorities and work across departments.
• Strong organizational, communication, and documentation skills.
• Knowledge of purchasing, quality, training, and operational procedures.

Responsibilities

• Monitor program schedules, milestones, and deliverables with cross-functional teams.
• Coordinate with department managers to track priorities and progress toward goals.
• Track training, procedural compliance, and quality initiatives.
• Prepare operational reports and recommendations for management.
• Support improvements to operational processes and organizational planning.

Skills

Organizational skills

Communication skills

Project coordination

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Operations Management, or Project Management

Tools

Microsoft Office

Microsoft Teams

ERP systems

Project management software

Job description

Mettle Ops, a woman-owned business focused on defense program management, is seeking an Operations Specialist to support the COO and collaborate across Program Management, Engineering, Manufacturing, Purchasing, and Quality. The role develops leadership, strategic planning, and organizational management skills while ensuring alignment with company objectives.

The position is primarily onsite at our Michigan facilities, with emphasis on building standardized procedures, tracking progress, and