Operations Specialist I - Growth & Training Opportunities

United Wholesale Mortgage, LLC; Pontiac (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Career growth opportunities

Health benefits (medical, dental, &amp

Job summary

United Wholesale Mortgage is seeking an Entry Level Operations Specialist in Pontiac, MI. This on-site role focuses on data entry, document labeling, income verification, and loan compliance within a collaborative team.

You will support daily operations, handle calls, and contribute to accurate file management while growing your skills in a fast-paced mortgage environment. Training and career development opportunities accompany a supportive culture.

Qualifications

• High school diploma or equivalent required.
• Comfort using computers, reading/writing emails, and basic office software.
• Clear, professional communication, including over the phone.
• Process-oriented with strong organizational skills.
• Positive attitude and willingness to learn.
• Experience in a professional office, retail, customer service or similar setting.

Responsibilities

• Entering and validating data
• Labeling and organizing loan documents
• Ordering and verifying income documentation
• Monitoring requirements for a loan to be approved
• Reviewing state and federal compliance information
• Handling inbound and outbound calls

Skills

Data entry

Office software

Phone communication

Organization

Learning mindset

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic office software

Job description

United Wholesale Mortgage is seeking an Entry Level Operations Specialist in Pontiac, MI. This on-site role focuses on data entry, document labeling, income verification, and loan compliance within a collaborative team.

You will support daily operations, handle calls, and contribute to accurate file management while growing your skills in a fast-paced mortgage environment. Training and career development opportunities accompany a supportive culture.