Operations Specialist Communications

Corewell Health; Grand Rapids (MI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

On-demand pay (Payactiv)

Job summary

Corewell Health is seeking an Operations Specialist in Grand Rapids to join a collaborative Supply Chain team. The role focuses on developing and supporting communications while partnering with leaders on programs and initiatives. A strong writer with excellent communication skills is essential.

The position is hybrid, with onsite two days per week and additional onsite as needed. You will coordinate across teams, help translate information into clear messaging, and support policies and

Qualifications

• Bachelor’s Degree or equivalent in business, healthcare administration or related field.
• 3 years of relevant experience.
• Strong written and verbal communication skills.
• Proficiency with computer applications and web-based tools.

Responsibilities

• Develops and supports internal and external Supply Chain communications, including plans, articles, presentations, reports, web content and other messaging.
• Communicates and coordinates with Supply Chain leadership to support programs, projects and initiatives from planning through implementation.
• Creates and maintains print and digital communications materials, including reports, brochures, presentations and web content.
• Provides operational and project support for new and existing programs and initiatives.

Skills

Strong writing

Communication skills

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

This position is hybrid, with an expectation of working onsite two days per week. Additional onsite presence may be required based on business needs.

Join Corewell Health’s Supply Chain team in a unique role that brings together communications, operations, and project coordination. This Operations Specialist will have a strong focus on developing and supporting communications for Supply Chain while also partnering with leaders and teams on programs, projects, policies, processes and operational initiatives.

The ideal candidate is a highly organized, collaborative and independent professional with strong writing and communication skills who can manage multiple priorities, develop polished communications, coordinate across teams and translate information into clear, effective messaging.

Job Summary

The Operations Specialist works in a highly collaborative Supply Chain environment to coordinate the design, development, implementation, execution and distribution of communications plans and materials for internal and/or external audiences.

In addition to supporting Supply Chain communications, this role partners with leadership and operational teams to support programs, projects and initiatives that advance department and organizational goals. Responsibilities include developing and editing communications, coordinating policies and procedures, supporting program planning and special events, developing print and digital materials, and providing project and operational support.

Essential Functions

• Develops and supports internal and external Supply Chain communications, including communications plans, articles, presentations, reports, web content and other messaging. Gathers information, interviews appropriate stakeholders, drafts and edits content, and coordinates review and approval with relevant departments.
• Communicates, collaborates and coordinates with Supply Chain leadership, team members, organizational partners and vendors to support communications, programs, projects and initiatives from planning through implementation and execution.
• Supports Supply Chain policy and procedure collaboration and management, including communications related to department policies, processes, programs and operational changes.
• Creates and maintains print and digital communications materials, which may include reports, brochures, presentations and other messaging supporting Corewell Health Supply Chain. May support internal web content, including development of new information and ongoing content maintenance, and collaborate with other departments on web-based communications and access.
• Provides operational and project support for new and existing programs and initiatives, including documentation, reporting, data collection, project coordination, workflow documentation and progress reporting.
• Assists in the planning and execution of large and small special events, coordinating communications, materials and related activities as needed.
• Provides structure and coordination for operational initiatives, partnering with leadership and key stakeholders to develop project and action plans and move work forward.
• Ensures communications and materials adhere to established Corewell Health brand standards and maintain consistency across communications.
• Handles confidential and sensitive information with discretion, including business information, strategic initiatives, personnel matters and organizational communications.
• Assists with compliance-related activities to support adherence to applicable organizational policies, procedures and requirements.

Qualifications

Required

• Bachelor’s Degree or equivalent in business, healthcare administration or related field
• 3 years of relevant experience
• Strong written and verbal communication skills
• Proficiency with computer applications and web-based tools

Preferred

• Experience developing, writing and editing communications for internal or external audiences
• Experience with Microsoft PowerPoint, Excel, Word, Project, Visio, Outlook and web-based communications
• 3 years of proven leadership
• Experience in healthcare and working within an organization of size and complexity comparable to Corewell Health

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Supply Chain Operational Excellence - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. - 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.