Operations Specialist, Chief Security & AI Office

Lenovo; North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Lenovo is seeking an Operations Specialist to support the Chief Security Office and Chief AI Office. You will manage the Business Management System, coordinate monthly reviews, and prepare executive-ready materials.

You will maintain dashboards in Smartsheet, track actions and deliverables, and partner with cross-functional teams to drive priorities. Strong communication and organizational skills are essential. This role requires collaboration across leadership to execute strategic priorities.

Qualifications

• Bachelor's degree in Business, Management, Operations, or related field.
• 3+ years of experience in operations, business management, project coordination, or related role.

Responsibilities

• Support the design, maintenance, and execution of the CSO-wide Business Management System (BMS).
• Coordinate Monthly Operations Reviews, leadership meetings, and annual strategic planning activities.
• Prepare executive-ready meeting materials, presentations, briefings, and operational summaries.
• Maintain Operations Dashboards in Smartsheet, ensuring data accuracy and timely reporting.
• Track operational tasks, action items, and short-term deliverables to completion.
• Coordinate leadership engagements and cross-functional stakeholder activities.
• Support travel budget tracking and operational reporting.
• Maintain the CSO CAIO SharePoint site and other knowledge management resources.
• Manage the CSO CAIO file repository, ensuring document organization, version control, and accessibility.
• Maintain and update Standard Operating Procedures (SOPs) to ensure currency and compliance.
• Develop and publish operational dashboards, reports, and executive summaries.
• Collaborate with leadership, program managers, and business partners to support operational excellence and execution of priorities.

Skills

Organizational skills

Communication

Stakeholder management

Time management

Prioritization

Education

Bachelor's degree in Business/Management/Operations

Tools

Microsoft 365 (Teams/SharePoint)

Smartsheet

Power BI

Excel

SharePoint administration

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Position Summary

The Operations Specialist provides operational and business management support for the Chief Security Office (CSO) and Chief AI Office (CAIO). This role is responsible for maintaining the Business Management System (BMS), coordinating executive operating rhythms, supporting leadership engagements, and ensuring accurate operational reporting. The Operations Specialist manages operational dashboards, task tracking, knowledge management resources, and executive-ready communications while partnering with leadership, program managers, and cross-functional teams to drive execution of organizational priorities.

Key Responsibilities

• Support the design, maintenance, and execution of the CSO-wide Business Management System (BMS).
• Coordinate Monthly Operations Reviews, leadership meetings, and annual strategic planning activities.
• Prepare executive-ready meeting materials, presentations, briefings, and operational summaries.
• Maintain Operations Dashboards in Smartsheet, ensuring data accuracy and timely reporting.
• Track operational tasks, action items, and short-term deliverables to completion.
• Coordinate leadership engagements and cross-functional stakeholder activities.
• Support travel budget tracking and operational reporting.
• Maintain the Security Highspot site, CSO CAIO SharePoint site, and other knowledge management resources.
• Manage the CSO CAIO file repository, ensuring document organization, version control, and accessibility.
• Maintain and update Standard Operating Procedures (SOPs) to ensure currency and compliance.
• Develop and publish operational dashboards, reports, and executive summaries.
• Collaborate with leadership, program managers, and business partners to support operational excellence and execution of priorities.

Basic Qualifications

• Bachelor's degree in Business, Management, Operations, or a related field.
• 3+ years of experience in operations, business management, project coordination, or a related role.

Preferred Qualifications

• Proficiency with Microsoft 365 applications, including Teams, SharePoint, Excel, and PowerPoint.
• Experience using Smartsheet for task management, reporting, or operational dashboards.
• Strong organizational, communication, and task management skills.
• Ability to manage multiple priorities and coordinate across diverse stakeholders.
• Experience supporting executive leadership or business operations.
• Military leadership or operations experience.
• Experience in cybersecurity, enterprise security, AI governance, or technology organizations.
• Familiarity with Power BI or other enterprise reporting and visualization tools.
• Experience with knowledge management, SharePoint administration, and SOP governance.
• Experience developing or improving operational processes and business management practices

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.