Sr. Program Manager, Enterprise Product Security Incident Response Team (E-PSIRT)

Lenovo; North Carolina; On-site; USD 140,000 - 190,000; Full time

Job summary

Lenovo in the United States seeks a Sr. Enterprise Product Security Incident Response Program Manager to lead Lenovo's Global Enterprise PSIRT, coordinating vulnerability intake, triage, disclosure, and CRA readiness across all business groups.

You will establish central governance, drive risk-based remediation, manage communications with researchers and suppliers, and oversee tooling and processes to scale incident response and regulatory compliance.

Qualifications

• Bachelor's degree in Cybersecurity, Information Systems, Systems Engineering, or a related technical discipline preferred
• 10+ years of experience in cybersecurity, product security, incident response, threat intelligence, or program management

Responsibilities

• Establish and manage Lenovo's Global Enterprise Product Security Governance framework
• Coordinate enterprise-wide vulnerability response activities across security and engineering teams
• Lead CRA readiness including tabletop exercises and regulatory reporting
• Publish and maintain customer-facing security advisories and coordinate with suppliers and researchers

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. The Sr. Enterprise Product Security Incident Response Program Manager will lead Lenovo's Global Enterprise PSIRT and serve as the central coordination authority for enterprise-wide incidents, including products, vulnerability management governance, and Cyber Resilience Act (CRA) readiness across all Lenovo business groups. In this role, as a hands-on technical leader, you will establish a central coordination team for vulnerability intake, researcher engagement, issue triage, coordinated vulnerability disclosure, business unit coordination, reporting oversight, KPIs, playbook maintenance, executive escalation, briefings/meetings, and CRA reporting support. This role will act as the primary orchestrator across a multitude of teams to ensure consistent vulnerability handling, incident response, threat intelligence and compliance with global regulatory requirements, including the EU Cyber Resilience Act (CRA).

Key Responsibilities

• Product Security Governance: Establish and manage Lenovo's Global Enterprise Product Security Governance framework
• Establish enterprise tools, standards, policies, procedures, KPIs, and reporting for Enterprise-level PSIRT
• Drive alignment across Product Security Offices within IDG, ISG, SSG, Motorola, CAIO, Legal, and other business groups
• Program Oversight
• Serve as the central orchestration lead for product security vulnerabilities, including AI and related security incidents
• Coordinate enterprise-wide vulnerability response activities across business group security and engineering teams
• Facilitate triage, prioritization, remediation, escalation, communication, and disclosure decision-making processes
• Oversee tooling, automation, and process improvements to support scale and efficiency
• Cyber Resilience Act Leadership
  • Lead Lenovo's operational readiness and execution of CRA Article 14 requirements
  • Maintain and Improve governance processes for:
    • Actively Exploited Vulnerability Reporting
    • Serve Incident Reporting
    • ENISA notification workflows
    • Regulatory evidence retention
    • Coordinated Vulnerability Disclosure (CVD) requirements
  • Lead CRA readiness including tabletop exercises
  • Oversee Daily Operations
    • Lead vulnerability disclosure and coordinated remediation efforts with internal stakeholders, suppliers, partners, and security researchers
    • Drive end-to-end security advisory development, including vulnerability tirage, risk assessment, mitigation guidance, and customer communications
    • Manage communications with third-party suppliers and researchers to facilitate timely vulnerability resolution and responsible disclosure
    • Publish and maintain customer-facing security advisories, ensuring clear, accurate, and actionable remediation guidance
    • Partner with engineering, legal, communications, and support organizations to coordinate response activities and ensure consistent stakeholder communications throughout the vulnerability lifecycle

Qualifications

• Bachelor's degree in Cybersecurity, Information Systems, Systems Engineering, or a highly related technical discipline preferred
• 10+ years of applied experience in cybersecurity, product security, incident response, threat intelligence, or related program management/functional roles
• Proven capability in establishing and leading a technical cybersecurity program in vulnerability management, incident response, or threat intelligence
• Hands-on technical leader with ability to manage complex, multi-stakeholder initiatives
• Exceptional written and verbal communication skills; Capable of bridging the lexicon gap between legal, engineering, and executive stakeholders
• Availability to support critical cycles during business hours with occasional off-hours engagement; Intermittent travel may be required for regulatory assessments and stakeholder alignment
• Previous PSIRT leadership experience
• Experience interacting with external researchers, CERTs, regulators, and industry consortiums
• Experience handling AI-related vulnerabilities and/or incidents
• Active professional credentials such as CISSP, CISM, CISA, or ISO related certifications

Basic Requirements

• Bachelor's degree or equivalent experience
• 10+ years of experience in cybersecurity, product security, incident response, threat intelligence, and/or program management

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.