Operations Specialist

CSA Global LLC; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

CSA Global LLC is seeking an Operations Specialist to provide on-site support for a Navy client in Washington, DC. The role focuses on monitoring, collecting, and sharing information to maintain situational awareness and understanding per CCIRs and SOPs.

The ideal candidate has a Secret clearance, a Bachelor’s degree, and extensive experience in operations centers, emergency management, and military environments.

Qualifications

• Bachelor’s degree required; EM or related field preferred.
• Five years’ experience in operations center, command center, or communications center operations.
• Recent emergency management experience with federal or state entities is required.
• Active Secret Clearance is required and must be maintained.

Responsibilities

• Assist N37 staff with flow of information to staff, regions and installations.
• Screen, categorize, and format all incoming message traffic for distribution.
• Prepare and disseminate briefs according to Commander’s requirements.
• Support and propose direction for Crisis Action Team (CAT) operations information management using SEOC information systems.
• Provide oral and written responses to queries from commands and external stakeholders.
• Promote knowledge sharing among commands and stakeholders through collaborative processes.
• Execute Continuity Of Operations (COOP) plans when directed, including deployment to COOP sites.
• Maintain and track status of equipment in the SEOC; ensure secure communications procedures.
• Follow local security procedures and Navy IA requirements; handle classified material appropriately.

Skills

Emergency management experience

Operations center experience

Briefing/communication skills

Information flow coordination

Education

Bachelor’s degree

Master’s degree in EM

Tools

C4I Suite

SEOC information systems

Job description

Description

Client Solution Architects (CSA) is currently seeking an Operations Specialist to support our Navy client onsite in Washington, DC.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

CSA Global Inc. is seeking an Operations Specialist to provide 12 hours/day , on-site support in monitoring, collecting, and sharing all aspects of reporting information associated with the operations of the Shore Enterprise Operations Center (SEOC), currently located with Building 111 at the Washington Navy Yard. Primary responsibility includes maintaining situational awareness (SA) and situational understanding (SU) in accordance with the Commander’s Critical Information Requirements (CCIRs) and with local directives and standard operating procedures. This requirement is often performed independently and serves as the command’s first line of critical information flow.

How Role will make an impact:

• Assisting the N37 Staff with the flow of information to the staff, regions and installations
• Screening, categorizing, and formatting all incoming message traffic for distribution
• Preparing and disseminating briefs in accordance with Commander’s requirements
• Supporting, implementing and proposing direction for Crisis Action Team (CAT) operations information management, including using the C4I Suite and all other available information systems in the SEOC
• Providing oral and written responses and briefings to queries by Echelon I, II, III, and IV commands, leadership and staff, and by external stakeholders for approval by the Government representative
• Promoting knowledge sharing among Echelon I, II, III, and IV commands and other stakeholder organizations through collaborative business processes
• Executing Continuity Of Operations (COOP) plans when directed, including deployment to a COOP site
• Maintaining and tracking status of equipment in the SEOC
• Ensuring compliance with all regulations and policy governing secure communications equipment and procedures
• Following local security procedures and supporting Navy Information Assurance (IA) requirements
• Properly handling classified material in an open secret secure space

Requirements

What you’ll need to have to join our award-winning team:

• Clearance: Must possess and maintain an active Secret Clearance.
• Bachelor’s degree
• Five years’ experience in operations center, command center, or communications center operations.
• Recent relevant experience in emergency management (EM) operations for either federal or state organizations.
• At least eight years of military service.

What Sets You Apart:

• Bachelor’s and master’s degree in EM
• Direct knowledge of or experience with the Navy installation EM program

Physical Requirements:

While performing the duties of this job, the employee is regularly required to:

• Sit for extended periods of time and work at a computer workstation
• Use hands and fingers to operate keyboards, mice, and other input devices
• Communicate effectively, both verbally and in writing
• Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust
• Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks
• Lift and/or move equipment weighing up to 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).