Operations Specialist

Ziff Davis; United States; Remote; USD 50,000 - 65,000; Full time

Job summary

Everyday Health Group is seeking an Operations Specialist to ensure quality assurance of digital marketing campaign data. The role involves cross-functional collaboration to manage campaign assets, requiring strong attention to detail and communication skills. Ideal candidates will possess 2+ years of experience in digital data operations, alongside a relevant degree or certification.

Qualifications

• 2+ years in digital data operations or project management.
• Knowledge of SQL or similar is a plus.
• Understanding of the medical/pharmaceutical regulatory environment.

Responsibilities

• Review and implement client custom data reporting specifications.
• Coordinate with teams to ensure accuracy and timely delivery of campaign data.
• Track data needs and report status to senior management.

Skills

Attention to detail

Communication

Problem-solving

Collaboration

Education

4-year college degree or relevant certification

Tools

MS Excel

Google Suite

JIRA

Salesforce

Job description

Description Position at Everyday Health - Professional

Everyday Health Group (EHG) is a recognized leader in patient and provider education and services, attracting an engaged audience of over 74 million health consumers and over 890,000 U.S. practicing physicians and clinicians. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics. We empower healthcare providers, consumers, and payers with trusted content and services delivered through Everyday Health Group’s world-class brands.

The Opportunity

MedPage Today, a property of EHG, is searching for an Operations Specialist to join our team. The Operations Specialist is primarily responsible for quality assurance of digital-marketing campaign performance data and internal campaign metadata set-up. The role involves working cross-functionally with multiple teams to onboard client data specifications and digital assets for new marketing campaigns, requiring high attention to detail and strong communication skills to liaise between external stakeholders and internal data operations.

Key Responsibilities

• Review and implement client custom data reporting specifications
• Coordinate with Account Executive, Operations Team, and Data Science team to ensure accuracy and timely delivery of campaign Data Feeds
• Build and maintain quality relationships with clients' data analytics teams
• Track data needs and report on status and forecast to senior management
• Utilize proprietary systems and tools for campaign tracking, set-up, and QA
• QA digital asset metadata for accuracy of campaign identifiers
• Collaborate with Process Analyst and Tech team on system and process improvements
• Meet deadlines consistently and accurately
• Understand and ensure compliance with data privacy and security policies
• Contribute to new product roll-outs and process improvements

Job Qualifications

• 2+ years in digital data operations or project management
• 4-year college degree or relevant certification
• Advanced MS Excel skills
• Understanding of the medical/pharmaceutical regulatory environment
• Knowledge of digital content and marketing platforms
• Knowledge of SQL or similar is a plus
• Familiarity with Google Suite, JIRA, and Salesforce
• High attention to detail in data entry and auditing
• Ability to meet multiple deadlines in a fast-paced environment
• Problem-solving skills and ability to resolve issues promptly
• Strong collaboration and communication skills
• Positive attitude, enthusiasm, and confidence

About Everyday Health Group

We are committed to fostering an inclusive environment and celebrating diversity. Our culture emphasizes collaboration, innovation, and professional growth. The salary range for this role is $50,000 to $65,000, determined by experience and qualifications.