Operations Specialist

Workwell For Recruiters; San Diego (CA); Hybrid; USD 52,000 - 59,000; Full time

Job summary

Workwell North America in San Diego is seeking an Operations Specialist to support payroll, timekeeping and invoicing across multiple clients. You will work with internal teams to resolve queries and ensure timely, accurate payroll delivery.

The role requires detail-oriented individuals with strong Excel skills and the ability to handle high-volume data while maintaining accuracy. Hybrid work environment, maternity cover, and an emphasis on compliance and professional communication.

Qualifications

• At least 6 months’ payroll experience or equivalent.
• Intermediate Excel skills and data handling ability.
• Detail-oriented with a strong aptitude for numbers.
• Ability to manage high-volume payroll with accuracy.
• Able to identify issues, solve problems and work at pace.
• Strong awareness of compliance and accurate payroll processes.
• Excellent service mindset and professional communication.
• Experience across timekeeping, payroll or ATS systems.
• Clear, professional communication with colleagues, employees, clients, vendors and managers.

Responsibilities

• Support timekeeping, payroll and invoicing processes for a range of clients.
• Gather, review and process timecards from different systems.
• Prepare and process weekly payroll for a high volume of workers.
• Process termination checks within required turnaround times.
• Generate, sort, audit and deliver client invoices.
• Carry out data entry, quality control and payroll audit checks.
• Work with colleagues to troubleshoot payroll errors, queries and process issues.
• Partner with corporate services to process payroll, expenses and related activity.
• Provide detailed payroll information and guidance as a subject matter expert.
• Monitor payroll activity to support compliance with local, state and federal employment law.
• Support Account Managers with payroll-related issues and requests.
• Send reminders to workers and approvers for outstanding tasks.
• Help refine standard operating procedures and improve ways of working.
• Mentor junior account specialists where required.

Skills

Payroll experience

Excel

Attention to detail

Data handling

Communication

Problem solving

Education

BA/BS degree

Tools

Timekeeping systems

Payroll systems

ATS systems

Job description

This is a Full-time / Non-Exempt role 6 Month FTC Maternity Cover Role

We’re looking for a detail-focused Operations Specialist to support the accurate and timely delivery of payroll, timekeeping and invoicing activity across a variety of clients.
In this role, you’ll work closely with internal teams to resolve payroll queries, process timecards, support adjustments and help ensure payroll information is accurate, compliant and delivered to agreed deadlines. You’ll also act as a key point of knowledge across payroll processes, timekeeping systems and data quality checks.
This role would suit someone who is comfortable working with high volumes of data, enjoys problem-solving, and takes pride in delivering a reliable and accurate payroll service.

What you’ll be doing

• Supporting timekeeping, payroll and invoicing processes for a range of clients.
• Gathering,reviewing and processing timecards from different systems.
• Preparing and processing weekly payroll for a high volume of workers.
• Processing termination checks within required turnaround times.
• Generating, sorting, auditing and delivering client invoices.
• Carrying out data entry, quality control and payroll audit checks to ensure information is accurate.
• Working with colleagues to troubleshoot payroll errors, queries and process issues.
• Partnering with corporate services to process payroll, expenses and other payroll-related activity.
• Providing detailed payroll information and guidance as a subject matter expert.
• Monitoring payroll activity to support compliance with local, state and federal employment law.
• Supporting Account Managers with payroll-related issues and requests.
• Sending reminders to workers and approvers where payroll-related tasks remain outstanding.
• Helping to refine standard operating procedures and improve ways of working where needed.
• Supporting and mentoring junior account specialists where required.

We’d like to hear from someone who

• Has at least 6 months’ payroll experience, or equivalent relevant experience.
• Has intermediate Excel skills and is confident working with data.
• Is highly detail-oriented and has a strong aptitude for numbers.
• Can manage high-volume payroll activity while maintaining accuracy and quality.
• Is confident identifying issues, solving problems and working at pace.
• Has a strong awareness of compliance and the importance of accurate payroll processes.
• Provides excellent service and approaches tasks with a solution-focused mindset.
• Is comfortable working across different timekeeping, payroll or ATS systems.
• Can communicate clearly and professionally with colleagues, employees, clients, vendors and managers.

It would also be beneficial if you have:

• A BA/BS degree from an accredited university.
• Two or more years’ experience in HR, payroll or a similar role.
• Knowledge of state-specific employment laws.
• Previous experience mentoring others or acting as a team lead.

What’s next?

Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually.

Brand: Workwell North America
Territory: America
Location : San Diego
Salary :$52,000 – $59,000
Workplace : Hybrid
Experience : Mid
Hours : Mon – Fri