Operations Specialist

Legend Senior Living®; Philadelphia (Philadelphia County); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance $30k

Voluntary benefits

401(k) match

Paid Time Off

Holiday pay

Scholarship program

Performance reviews

Job summary

Legend Senior Living is seeking an Operations Specialist to drive seamless campus operations across nursing, dining, maintenance, housekeeping and life enrichment, collaborating with the Regional Director to meet service goals and uphold the company’s mission.

This role may serve as interim Residence Director where needed, with travel to communities including the Oklahoma market, and will involve training new associates and supporting multiple communities as directed by the Regional Director.

Qualifications

• Sincere passion for working with seniors.
• Demonstrated success in administration of a senior living community.
• 2 years experience in an operations leadership role.
• Administrator’s license or applicable state certification.
• Strong written and verbal communication skills.
• Computer skills including Microsoft Office and Outlook.
• Ability to manage multiple priorities and responsibilities.

Responsibilities

• Oversee nursing/care, dining, maintenance, housekeeping and life enrichment across communities with Regional Director.
• Assist in training and onboarding new associates when a Residence Director is hired.
• Travel to communities in the Oklahoma market as needed.
• Support multiple communities at the Regional Director's discretion.

Skills

Sincere passion for seniors

Leadership in operations

Strong communication skills

Microsoft Office & Outlook experience

Multi-tasking and prioritization

Administrative experience in a senior

Tools

Microsoft Office

Outlook

Job description

A certified Great Place To Work (voted by associates) 8 years in a row!

Benefits--

Operations Specialist

• Medical, Dental, Vision offerings
• Company Paid Life Insurance coverage in the amount of $30,000
• Voluntary benefits including: Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability insurance
• 401(k) program including discretionary company match
• Competitive Paid Time Off
• Holiday pay
• Discretionary Scholarship program
• Annual performance evaluations/raises

Job highlights--

Operations Specialist

Are you ready for a dynamic work environment that champions professional growth, one where your operations ability is utilized to build and expand the company’s vision, to achieve industry-leading client service goals? If so, then our Operations Specialist position is the perfect job for you. Our focus i s to maximize the potential of every life we touch by living our mission of creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care.

The Operations Specialist will have the opportunity to be the 'interim' Residence Director if a community is without one, and once one is hired, train and transition back work the duties.

Responsibilities--Operations Specialist

• All community oversight to include nursing/care, dining and dietary, maintenance and housekeeping, and life enrichment activities in vacant communities in conjunction with the Regional Director of Operations.
• Once a new Residence Director is hired, the Operations Specialist is to assist in conducting training and onboarding of new associate.
• This role will have travel to the community you will be assisting, as needed, in the Oklahoma market.
• This position may assist multiple communities at the Regional Director's discretion.

Why we should be your “home away from home”

• What associates say: A certified Great Place To Work (voted by associates) 7 years in a row!
• Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.
• Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.
• Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.
• Company snapshot: A family business for 30 years, Legend has seen 63% property growth in the past several years! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Requirements

• Required: Sincere passion for working with seniors
• Required: Demonstrated success in administration of a senior living community
• Required: 2 years experience in an operations leadership role
• Required: administrator’s license or applicable certification as required by the state
• Required: Strong written and verbal communication skills
• Required: Computer skills, including experience with Microsoft Office and Outlook
• Required: Ability to manage multiple priorities and responsibilities

Legend Senior Living is a drug free workplace and drug screening will be conducted at the company’s discretion. This position may require the associate to work evenings and weekends as needed.

Applications are accepted on an ongoing basis.