Operations Specialist

WM; Manassas (VA); On-site; USD 2,823,000 - 3,321,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

WM is seeking an Operations Specialist for Collections to provide clerical and administrative support to departmental managers and coordinate daily operations on-site in Manassas, VA.

The role offers a base pay range of $20.49-$24.11 per hour. Responsibilities include troubleshooting issues, distributing information, and coordinating with supervisors; use of Microsoft Office; must have a High School Diploma or GED, be at least 18, and legally eligible to work in the United States.

Qualifications

• High School Diploma or GED (accredited).
• No prior work experience.
• Must be at least 18 years of age.
• Legally eligible to work in the country where the position is located.

Responsibilities

• A Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers.
• Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as needed, and communicating with employees about scheduling and work assignments as needed.

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.

II. Essential Duties and Responsibilities

• A Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers.
• Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as needed, and communicating with employees about scheduling and work assignments as needed.

III. Qualifications

A. Required Qualifications

• High School Diploma or GED (accredited).
• No prior work experience and
• must be at least 18 years of age and
• legally eligible to work in the country where the position is located

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this on-site position is $20.49-$24.11. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location

• At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.