Operations Specialist

Mechanics Bank; Irvine (CA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Mechanics Bank is seeking an Operations Specialist to join our team on-site at Corona or Irvine, CA. You will perform a wide range of operational tasks, coordinating information across departments and customers, and supporting process improvements.

The role requires at least 1 year in bank operations, attention to detail, and strong customer service skills. You will work with multiple bank systems and strive to meet deadlines and accuracy standards.

Qualifications

• High School diploma or equivalent is required.
• Minimum 1 year experience in operations at a financial institution.
• Knowledge of bank operations and regulations is expected.
• Proficiency with word processing and spreadsheet software.
• Demonstrates accuracy, attention to detail and professional conduct.

Responsibilities

• Receive and review incoming work; enter transactions and verify accuracy.
• Prepare, edit, distribute, and correct complex documents as needed.
• Handle direct priority escalations and inquiries for the department.
• Complete data entry across bank systems and support departmental goals.
• Provide excellent customer service to internal and external clients.

Skills

Bank operations

Regulations knowledge

Data entry

Attention to detail

Analytical skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Mechanics Bank is currently searching for an Operations Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site at our Corona, CA or Irvine, CA location.

In this role, you will perform a wide variety of operational tasks, from minor to complex processes or functions. You will take accountability for entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers. Assists in the day-to-day coordination of the departmental functions by utilizing work‑flow management. Will actively participate in ongoing process improvements and efficiency initiatives within the team. You will utilize multiple system applications.

What you will do:

• Receive and review incoming work, enter transactions, verify accuracy, prepare, edit, distribute, and/or correct specialized and/or complex documents. Utilize appropriate resources as needed to complete tasks.
• Responsible for direct priority escalations and the handling of inquiries and issues escalated to the department.
• Organize and complete work accurately in accordance with established measures/deadlines and assigned goals.
• Responsible for the accurate completion of assigned data entry to various bank systems for the completion of the job function.
• Provide excellent customer service to internal and external clients.

Who you are:

• High School diploma or equivalent required.
• Minimum 1 year experience in operations at a financial institution.
• Knowledge in bank operations and regulations.
• Knowledge of word processing and spreadsheet software programs required.
• Have high level of accuracy and great attention to detail.
• Strong analytical and problem solving skills.
• Demonstrates excellent customer service skills.
• Ability to cope with pressure resulting from meeting required deadlines, reporting requirements and training responsibilities.
• Exhibit a high degree of professionalism and confidentiality in handling and maintaining access to sensitive information.

Pay Range: $24.00 - $28.00

AIP/Bonus: up to 5%

Benefits

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:

• Medical, prescription, dental, and vision coverage for employees and their eligible family members
• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
• 401(k) and Roth 401(k) with company contribution
• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
• Supplemental Health plans, Voluntary Legal and Identity Theft Services
• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

• Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity sexual orientation or other bases prohibited by applicable law.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank

[1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.