Operations Specialist

Range USA; Florence (KY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health ins

Unlimited Shooting – Free Classes

Discounts in-store and online

Manufacturer rewards and points

Paid training

Job summary

Range USA is the nation’s largest operator of indoor shooting ranges, dedicated to a safe, welcoming customer experience. The Operations Specialist role ensures inventory accuracy, pricing, and compliance with federal/state/local firearm regulations while supporting backroom operations and administrative tasks.

Reporting to the Assistant Store Leader, you will drive merchandise presentation, receiving, and order fulfillment, partnering with store leadership to maintain high performance and

Qualifications

• 2+ years of retail, inventory, or operations experience.
• High School Diploma or equivalent preferred.
• Working knowledge of inventory systems and POS platforms.
• Proficiency in Microsoft Office.

Responsibilities

• Inventory & Merchandising Execution: maintain visual standards, pricing, and signage; conduct counts and audits.
• Receiving & Inventory Control: process incoming inventory, maintain organized receiving area, manage adjustments.
• Compliance & Regulatory Support: assist with ATF/OSHA policies, perform compliance checks and audits.
• Customer Order & Service Support: manage e‑commerce orders and layaways, support service programs.
• Operational Support: coordinate with leadership to maintain supplies and ensure safe, compliant operations.

Skills

Retail experience

Inventory experience

POS platforms

MS Office

Attention to detail

Communication

Organizational skills

Flexible schedule

Education

High School Diploma or equivalent

Tools

Inventory systems

POS platforms

Microsoft Office

Job description

Job Details Job Location: Florence - Florence, KY 41042 Position Type: Full Time Education Level: Not Specified Salary Range: $15.00 - $15.00 Hourly Travel Percentage: None Job Shift: Day Job Category: Retail Operations Specialist

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position title: Operations Specialist

Reports to: Assistant Store Leader

Classification: Full-Time / Non-Exempt / Hourly

Position overview

The Store Operations Specialist plays a critical role in supporting store performance through execution of inventory management, compliance, and operational processes. This role ensures product availability, pricing accuracy, and adherence to all federal, state, and local firearm regulations, while maintaining organized and efficient backroom and administrative operations. Working closely with store leadership, this position drives operational excellence across receiving, inventory control, compliance tracking, and customer order fulfillment.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

Inventory & Merchandising Execution

• Support store sales by maintaining visual standards in the store, to include merchandise presentation, pricing, promotions, and signage.
• Maintain visual and merchandising standards across the sales floor
• Conduct inventory counts, cycle counts, and audits to ensure accuracy
• Monitor and resolve out-of-stock conditions and inventory discrepancies

Receiving & Inventory Control

• Receive and process all incoming inventory, including firearms, transfers, and e-commerce orders, in a timely and accurate manner
• Maintain a clean, organized, and audit-ready receiving area
• Process inventory adjustments and goods issues to ensure proper system accuracy
• Execute weekly and monthly reporting, including negative inventory and margin reports

Compliance & Regulatory Support

• Support compliance with all ATF, OSHA, and internal safety policies and procedures
• Perform compliance checks including 4473 form reviews, bound book management, for documentation accuracy and compliance tracker
• Assist with audits, corrections, and required customer follow-up

Customer Order & Service Support

• Manage e-commerce orders and layaways, ensuring timely processing and customer communication
• Support firearm service and repair programs, including tracking, parts coordination, and follow-up
• Ensure all customer transactions related to layaway and ecommerce are completed timely

Operational Support

• Partner with leadership to maintain appropriate supply levels (targets, PPE, office supplies, ATF forms)
• Conduct case audits to ensure proper representation of in-stock firearms
• Support overall store operations to ensure a safe, compliant, and high-performing environment

Desired skills & experience

• High School Diploma or equivalent preferred
• 2+ years of retail, inventory, or operations experience (specialty retail preferred)
• Working knowledge of inventory systems and POS platforms
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail with a focus on accuracy and compliance
• Effective communication and organizational skills
• Ability to work a flexible schedule, including nights, weekends, and holidays

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training