Operations Specialist

TAS Environmental Services, L.P.; Ennis (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Dental/Vision coverage

Mental health programs

401(k) plan

Life insurance

Disability coverage

Paid time off

Holidays

Floating holidays

Online learning

Conference allowances

Work boot program

Team building

Job summary

TAS Environmental Services, LP is seeking an Operations Specialist to support daily operations, streamline billing processes, and ensure timely, accurate invoicing for customers in the Texas region.

The role emphasizes preparing detailed invoices, coordinating with drivers and technicians, and maintaining customer accounts to keep the business profitable while delivering premier customer service.

Qualifications

• High school diploma or GED required.
• Experience preparing detailed, multi-line invoices and handling billing or customer collections.
• Proficiency in Microsoft Excel and Outlook; Acumatica or other billing/ERP systems preferred.
• Basic knowledge of environmental services, industrial cleaning, waste management, or similar field-service industry preferred.

Responsibilities

• Prepare detailed customer invoices, verifying labor hours, equipment usage, materials, disposal charges, service rates, purchase orders, and supporting job records.
• Review job tickets, crew sheets, work orders, customer work authorizations, and field paperwork for accuracy; resolve missing or inconsistent details with supervisors, drivers, and technicians.
• Enter daily billing, follow customer-specific invoice formats and portal requirements, submit invoices on time, and complete month-end billing and reconciliation tasks.
• Maintain customer accounts and outstanding balances; make collection calls, send payment reminders, investigate billing questions, and coordinate payment follow-up with accounting.
• Create, enter, and track customer purchase orders, service orders, and work authorizations; issue vendor purchase orders and verify invoices against approved assignments.
• Coordinate branch activities by answering and routing calls, receiving customer service requests, relaying job information, and assisting with scheduling and dispatch as needed.
• Maintain crew sheets, equipment information, job documentation, customer records, and operational reports; scan, organize, and file records accurately.
• Communicate professionally with customers, vendors, branch managers, supervisors, drivers, and technicians to obtain information and resolve operational or billing concerns.
• Support office operations, including supplies, mail, meetings, equipment, vendor coordination, and general branch administrative needs.
• Work independently, prioritize completing assignments, follow written and verbal instructions, identify errors, and consistently meet deadlines.

Skills

Billing accuracy

Customer service

Communication

Office administration

Education

High school diploma or GED

Business or accounting preferred

Tools

Acumatica

Excel

Job description

Description

TAS Environmental Services, LP - Emergency Response Services & Environmental Solutions ready to respond wherever, whenever. every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. We are hiring an Operations Specialist. In partnership with District Managers and corporate finance, the Operations Specialist will be responsible for supporting daily operations, streamlining processes, and ensuring efficiencies. The incumbent will support the district by ensuring the proper preparation of accurate and timely bills to customers based on service contract terms along with other administrative functions. This role serves a key purpose within the organization, ensuring the business remains profitable and customers receive premier customer service.

Benefits

TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Health & Wellness:
• Comprehensive Medical, Dental, and Vision Coverage
• Mental Health Support Programs
• Supplemental Benefits - Accident, Critical Illness, etc.
• Access to a company provided Employee Assistance Program
• Retirement & Financial:
• 401(k) with Company Match
• Life Insurance and Disability Coverage
• Work-Life Balance:
• Generous Paid Time Off (PTO)
• Paid Time Off increases based on years of service
• Holidays - seven (7)
• Floating Holidays - two (2)
• Professional Development:
• Access to Online Learning Platforms
• Annual Conference and Workshop Allowances
• Additional Perks:
• Work Boot Program
• Team Building Events

Operations Specialist Job Duties

Prepare detailed customer invoices, verifying labor hours, equipment usage, materials, disposal charges, service rates, purchase orders, and supporting job records.

• Review job tickets, crew sheets, work orders, customer work authorizations, and field paperwork for accuracy; resolve missing or inconsistent details with supervisors, drivers, and technicians.
• Enter daily billing, follow customer-specific invoice formats and portal requirements, submit invoices on time, and complete month-end billing and reconciliation tasks.
• Maintain customer accounts and outstanding balances; make collection calls, send payment reminders, investigate billing questions, and coordinate payment follow-up with accounting.
• Create, enter, and track customer purchase orders, service orders, and work authorizations; issue vendor purchase orders and verify invoices against approved assignments.
• Coordinate branch activities by answering and routing calls, receiving customer service requests, relaying job information, and assisting with scheduling and dispatch as needed.
• Maintain crew sheets, equipment information, job documentation, customer records, and operational reports; scan, organize, and file records accurately.
• Communicate professionally with customers, vendors, branch managers, supervisors, drivers, and technicians to obtain information and resolve operational or billing concerns.
• Support office operations, including supplies, mail, meetings, equipment, vendor coordination, and general branch administrative needs.
• Work independently, prioritize completing assignments, follow written and verbal instructions, identify errors, and consistently meet deadlines.
• Perform other related duties as assigned.

Requirements

Competencies:

• Accuracy & Precision: Ability to enter information quickly and accurately, double checking work to ensure mistakes are avoided.
• Relationship Management & Communication: Excellent verbal and written communication skills.
• Execution: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Problem Solving: Strong analytical and problem-solving skills.

Education And Experience

• High school diploma or GED required; additional education in business or accounting preferred.
• Experience preparing detailed, multi-line invoices and handling billing or customer collections required; prior branch administration or office operations experience preferred.
• Basic knowledge of environmental services, industrial cleaning, waste management, transportation, or a similar field-service industry preferred.
• Proficiency in Microsoft Excel and Outlook; experience with Acumatica or other billing/ERP systems preferred.
• Strong numerical accuracy, organizational skills, professional communication, and ability to learn new systems quickly.

Physical Requirements

• Primarily office-based, with prolonged computer use, sitting, and regular telephone and in-person communication.
• Occasional standing, walking, bending, and lifting typical office materials.

EEO/AA EMPLOYER/ VET/ DISABLED STATEMENT

TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.