Operations Specialist

Alternative HR, LLC; Brookings (SD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Employer-paid health insurance

Dental and vision insurance

Paid time off

Professional development

Flexible work environment

Background check

Job summary

Brookings Regional Growth Alliance is seeking an organized, dependable Operations Specialist to support the day-to-day administrative and operational needs, reporting to the Operations Director and CEO. You’ll coordinate meetings, prepare materials, track action items, and assist with payments, vendor relations, and events.

This role emphasizes accuracy, confidentiality, and a service mindset, with a salary of 50k–60k and full-time benefits.

Qualifications

• 2–3 years of relevant admin, operations, or executive support experience.
• Experience supporting executives or boards is a plus.
• Strong organizational skills and attention to detail.
• Ability to turn conversations into clear action items and follow-up.

Responsibilities

• Provide administrative support to the Operations Director and CEO.
• Schedule and coordinate meetings and organizational activities.
• Prepare agendas, materials, and correspondence.
• Take clear meeting notes and track decisions and action items.
• Handle basic bookkeeping tasks, invoices, and vendor coordination.
• Support events and special projects.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Initiative and multi-tasking

Customer service mindset

Education

Associate degree in business administration, office administration, accounting, or related area

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

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Operations Specialist

Reports to: Operations Director
Provides Support to: Operations Director and CEO
Status: Full-Time, Non-Exempt; Overtime and benefits eligible
Salary: $50,000 – 60,000 depending on experience and qualifications

Keep Things Organized. Keep People Connected. Keep Things Moving.

Brookings Regional Growth Alliance is looking for an organized, dependable, and service-minded professional to join our team as an Operations Specialist.

If you're the person who remembers the details, follows up on the next step, keeps meetings organized, and enjoys helping others get things done, this could be a great fit.

In this role, you'll work closely with our Operations Director and CEO while supporting the day-to-day administrative and operational needs of the organization. You'll coordinate meetings, prepare materials, track action items, assist with payments and basic bookkeeping, work with vendors, and help with events and special projects.

You'll also take the lead in coordinating administrative services Growth Alliance provides to organizations through management agreements, giving you the opportunity to work with boards, business and community leaders, and other partners throughout the region.

What You'll Do

Support Leadership & Keep Things Organized

• Provide administrative support to the Operations Director and CEO.
• Schedule and coordinate meetings, appointments, and organizational activities.
• Prepare agendas, meeting materials, correspondence, and other documents.
• Take clear and accurate meeting notes and identify decisions, action items, and next steps.
• Track deadlines and follow up with others to help ensure commitments and assignments are completed.
• Assist with scheduling CEO meetings, board activities, and other organizational events.
• Keep records, files, and documentation accurate and organized.

Coordinate Contracted Administrative Services

• Take the lead in coordinating administrative services Growth Alliance provides through management agreements.
• Schedule board and committee meetings and coordinate meeting logistics.
• Prepare and distribute agendas, board packets, financial information, and other meeting materials.
• Attend meetings as needed, take meeting notes, and maintain meeting records.
• Track action items and follow up with appropriate individuals to keep work moving.
• Perform basic bookkeeping responsibilities, such as creating invoices, recording transactions and payments, assisting with deposits, and reconciling applicable financial records.
• Help ensure required documents, information, and follow-up are completed accurately and on time.

Support Day-to-Day Operations

• Receive and record payments related to memberships, sponsorships, events, and other activities.
• Assist with invoices, deposits, expense documentation, and other routine financial administrative tasks.
• Coordinate with vendors for routine building maintenance, repairs, and other office needs.
• Provide occasional reception coverage by greeting visitors and helping direct questions or requests.
• Assist with organizational meetings, events, special projects, and other initiatives as needed.

What You'll Bring

• At least 2–3 years of relevant work experience in administrative support, office administration, operations, executive support, legal administration, bookkeeping, or a related area.
• Experience supporting executives, organizational leaders, boards, attorneys, or other professionals is a plus.
• Strong organizational skills and exceptional attention to detail.
• The ability to take accurate meeting notes and turn conversations into clear action items and follow-up.
• Strong written and verbal communication skills.
• Basic bookkeeping or financial administrative experience, including familiarity with invoices, payments, deposits, or financial records.
• Proficiency with Microsoft Outlook, Word, and Excel and the ability to learn new systems and technology.
• Professionalism and good judgment when working with confidential or sensitive information.
• A customer-service mindset and the ability to work comfortably with staff, board members, members, vendors, business leaders, and community partners.
• Initiative, adaptability, and the ability to manage multiple priorities without losing track of the details.
• An associate degree in business administration, office administration, accounting, or a related area is preferred, but equivalent relevant experience will be considered.

You’ll Thrive In This Role If You…

• Are naturally organized and enjoy bringing structure to moving pieces.
• Follow through and make sure the next steps don't get lost after the meeting.
• Enjoy supporting others and being someone your team can depend on.
• Can shift comfortably between scheduling a board meeting, preparing documents, recording a payment, contacting a vendor, and helping with an event.
• Take pride in accuracy and notice details others might miss.
• Are comfortable taking ownership of your responsibilities while knowing when to ask questions.
• Communicate professionally and provide great service to people inside and outside the organization.
• Enjoy being part of a collaborative team and are willing to jump in where needed.

What We Offer

• We offer a competitive compensation and benefits package designed to support our team members both professionally and personally, including:
• Employer-paid health insurance (Growth Alliance pays 85% of employee premiums).
• Dental and vision insurance.
• Paid time off, including vacation, holidays, and sick leave.
• Professional development and training opportunities.
• Flexible work environment, with occasional evening or weekend event support.
• Opportunity to work in a mission-driven organization making a visible impact in the community.
• As part of our hiring process, final candidates will complete a standard post-offer background check.

Compensation

• Competitive base salary of$50,000 to $60,000 annually, based on qualifications and experience.

Why Join Growth Alliance?

Brookings Regional Growth Alliance is dedicated to advancing economic opportunity, community development, and tourism in our region. Through strategic partnerships, events, and outreach, we promote our community as a vibrant place to live, work, visit, and invest.

As part of the Growth Alliance team, you'll work alongside people who care about the community, value collaboration, and are committed to making a meaningful impact throughout the region.

Equal Opportunity Employer, including disabled and veterans.