Operations Specialist

Caliber; Baton Rouge (LA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision from day 1

Industry Comparable Pay

Paid vacation & holidays

Career growth opportunities

Paid skilled trainings and certs (I-Ca

I-CAR and ASE

Job summary

Caliber Collision in Baton Rouge is seeking a Collision Operations Specialist to oversee center operations, including risk management, teammate development, client metrics, production and admin tasks. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends.

Collision General Managers will be required to ensure our center teammates are repairing

Qualifications

• 2+ years of collision management experience.
• Valid driver's license and eligibility for company insurance.
• Strong understanding of repair processes and safety standards.

Responsibilities

• Oversee center operations including risk management, production and administration.
• Recruit, recognize and retain talented teammates; develop staff.
• Monitor financial performance and review prior month metrics for trends.
• Ensure repairs are thorough, safe, and profitable per Caliber SOPs and guidelines.

Skills

Collision management

CCC1

Team leadership

Customer service

Prioritization

Tools

CCC1

Job description

Service Center

Baton Rouge - Southeast

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Operations Specialist to perform all-purpose duties, which may include, but not limited to the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production, and administration. This individual will also Recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly and eligible for overtime
• State of the Art Equipment – 3M Collision Repair Products
• Paid Vacation & Holidays – Can begin accruing day 1
• Career growth opportunities – we promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 2+ years of Collision Management Experience
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.