Operations Specialist

Ldg Development; Austin (TX); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Paid Holidays

401k Retirement Plan

Employee Assistance Program (EAP)

Competitive bonus structure

Job summary

LDG Development is seeking an Operations Specialist in Austin, TX. The role supports HQ-level operations with a heavy focus on community operations, accounting, leasing, and financial areas across nationwide portfolios.

The position is hybrid in Austin and requires travel and leadership of onsite teams. Responsibilities include managing cash flow, budgeting, preparing monthly financial statements, and supervising maintenance, marketing, and leasing activities while ensuring lease data accuracy

Qualifications

• Four (4) years of experience in property management in affordable housing markets.
• Demonstrated leadership skills and strong time management/organization.

Responsibilities

• Travel up to 95% of the time weekly and sometimes over weekends.
• Lead on-site maintenance staff, office staff, and leasing team using industry experience and customer service.
• Direct day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and facility upkeep.
• Manage cash flow requirements and leasing strategy to develop operating income for the property.

Skills

Leadership

Time management

Operations

Financial analysis

Property management

Leasing

Budgets

Communication

Tools

RealPage

Microsoft Office

Google Workspace

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Specialist

Austin, TX, US

2 days ago Requisition ID: 2595

Salary Range: $70,000.00 To $75,000.00 Annually

POSITION: Operations Specialist

REPORTS TO: Travel SupportManager

COMPENSATION: Salary, plus Benefits and Bonus eligibility

LOCATION: Hybrid in Austin

SUMMARY

As an Operations Specialist, you function at an HQ level while supporting on-site. This position will have a heavy focus on maintaining the community’s operations, accounting, and financial sectors, including but not limited to leasing and marketing. These assignments will vary by location, asset types, and teams across our nationwide portfolios. The Operations Specialist will effectively direct and coordinate the community’s overall operational activities.

RESPONSIBILITIES (Including but not limited to):

• Must be willing to travel up to 95% of the time weekly and at times over the weekend
• Successfully lead on-site maintenance technicians, office staff, and leasing team members using previous industry experience, communication skills, and customer service.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.
• Develop working income for operating the property by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements, including operating variances from budget, cash management, and strategies for collecting receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Coordinate collection and documentation of all revenues following residents' lease obligations.
• Engage, contract, supervise, and approve invoices for all goods/services required to maintain thecommunity.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding rent charges, lease issues, and other resident concerns.
• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, and clients. Produce professional business writings, assessments, memos, and projects based on assignment findings.
• Strive for improvements in community performance to meet or exceed annual financial and
• operational goals.
• Contribute to department platform developments and company-wide rollouts and provide feedback from the onsite teams on these changes.
• Recruit, onboard, and train onsite team members to better understand their roles & responsibilities .
• Analyze and communicate with operations teams and managers about the assigned community’s
• features, productivity, and needed support areas.
• Participate in Solidago training as required and monitor onsite team progress.

QUALIFICATIONS

• Four (4) years of experience in property management in affordable housing markets
• Demonstrated Leadership Skills, Excellent time management and organization skills.
• Must have a strong background in operations, financials, budgets, residential law, leasing, marketing, and facilities principles.
• Advanced knowledge of property management software, including but not limited to RealPage, Microsoft Office, and Google Workspace.
• Ability to understand and carry out industry-specific written and oral directions with a positive, innovative approach to problem-solving.
• Presents ideas in a clear, concise, understandable, and organized manner; negotiates, persuades, and modifies opinions to reach the goals/objectives of the organization.
• Independently performs as a project leader and team member.
• Ability to work efficiently with a high level of accuracy, attention to detail, and follow-through.
• Neat, professional appearance.
• Strong client relations skills and previous supervisory experience are required.
• Embody the Solidago Standards

BENEFITS

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Holidays
• 401k Retirement Plan
• Employee Assistance Program (EAP)
• Competitive bonus structure

WORK ENVIRONMENT

Youare required towork both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous

Employees working remotely are required to adhere to the same work schedule in effect at the office unless otherwise agreed to in writing with your manager as needed to support the Company’s business needs. Employees are expected to work a full eight (8) hour day and be available during these hours unless an alternate schedule is approved by the employee’s manager. Any need for time away from work for doctor’s appointments, errands, personal time, and vacation must be requested in advance and approved by the employee’s manager.

PHYSICAL DEMANDS

To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property—both interior and exterior—in varying weather conditions, including rain, snow, heat, and wind.

Team members must be capable of lifting or moving items up to 20 pounds andpossessadequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may berequiredfor training, property support, or other job-related needs.

This job description is not intended to be an exhaustive list of all duties. Team members are expected to followadditionalinstructions and perform other related tasks as assigned by their Team Leader.

Additionalresponsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev 9. 2025