Operations Specialist

University of New Mexico; Albuquerque (NM); On-site; USD 42,440 - 56,890; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, and vision.

Educational benefits through tuition remission.

Job summary

A major educational institution is seeking an experienced Operations Specialist to oversee administrative and operational functions within its Clinical Research Program in Albuquerque, NM. The role requires significant experience in provider credentialing processes and budget management. Ideal candidates will possess a Bachelor's degree and strong organizational and communication skills. This full-time position offers a competitive salary and benefits.

Qualifications

• Minimum 7 years of experience in related duties.
• Ability to work effectively with diverse individuals.
• Strong experience with budgets and monthly reconciliation.

Responsibilities

• Oversee key operational activities within the Clinical Research Program.
• Lead provider credentialing processes.
• Provide professional and technical leadership to staff.

Skills

Detail-oriented

Organizational skills

Communication skills

Multitasking

Education

Bachelor's Degree

Job description

Overview

The Department of Dermatology is seeking a highly motivated and experienced Operations Specialist to oversee key functions within its clinical research program, provider credentialing processes and support departmental function. This role is responsible for the daily administrative and operational oversight of the Clinical Research Program. The Operations Specialist will manage fiscal, administrative, human resources, and procedural aspects of the program. This position provides professional and technical leadership to staff and faculty researchers and acts as the primary liaison with internal and external stakeholders on operational matters.

We are looking for a detail-oriented and organized professional to lead the provider credentialing process. Responsibilities include coordinating, monitoring, and maintaining credentialing and re-credentialing activities for healthcare providers. This role ensures all credentialing operations meet regulatory standards, payer requirements, and institutional policies. See the Position Description for additional information.

Responsibilities

• Lead and oversee key operational activities within the Clinical Research Program and provider credentialing processes to support departmental function.

Qualifications

Minimum Qualifications
• High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Bachelor's Degree
• Proven ability to work effectively with a diverse range of individuals, including community leaders, university faculty and staff, and healthcare professionals to develop and implement program goals
• Strong experience with budgets and monthly reconciliation
• Experience managing pre-award planning, organization, and preparation of research proposals from various funding sources
• Familiarity with post-award grant administration and compliance
• Strong written and verbal communication skills
• Strong organizational skills
• Ability to multitask

Other Details

Campus: Health Sciences Center (HSC) - Albuquerque, NM
Department: Dermatology Administration (627B)
Employment Type: Staff
Staff Type: Term - Full-Time
Term End Date: 09.30.26
Status: Exempt
Pay: Monthly: $3,802.93 - $5,097.73
Benefits Eligible: This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.

ERB Statement: As a condition of employment, eligible employees working greater than 0.25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required: Yes

For Best Consideration Date: 9/15/2025

Eligible for Remote Work: Yes

Application Instructions: Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. A completed application will include a resume, cover letter addressing how your experience aligns with the preferred qualifications, and a list of 3 professional references, preferably supervisory. Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

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