Operations Software Analyst Seniors

FIS. Empowering the Financial World; Jacksonville (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking an Operations Software Analyst Senior to join their dynamic team in Jacksonville. This role is pivotal in supporting a production processing environment, where you will be responsible for installing, maintaining, and customizing IT operations management software. You will collaborate closely with clients to understand their requirements, develop solutions, and ensure seamless application performance. If you're passionate about technology and thrive in a fast-paced environment, this opportunity offers the chance to make a significant impact. Join a forward-thinking company that values innovation and teamwork, and take your career to the next level.

Qualifications

• 5+ years of experience in a similar role with relevant education.
• Strong command of Windows and Linux command line.

Responsibilities

• Install, maintain, and support applications in a production environment.
• Analyze and resolve application failures while providing technical assistance.

Skills

Team Leadership

Command Line Mastery (Windows/Linux)

Scripting Languages (Python, PowerShell)

Networking

Load Balancers

VPNs

Communication Protocols (FTP, SFTP, SSL, HTTPS)

Monitoring Tools (CA UIM, Thousand Eyes, APM, SCAPM)

Source Control (Artifactory, SVN, GIT, Bitbucket)

Configuration Management (Ansible, Puppet)

Automation Tools (Jenkins, Kubernetes)

Logging Tools (Splunk, Greylog)

Security Administration (SSH, TLS)

Database Management (Oracle, SQL)

J2EE Platform

Java Support (Tomcat, Weblogic, Apache)

ITIL Practices

Education

Bachelor of Computer Science

Bachelor of Computer Engineering

Bachelor of Electronic Engineering

Bachelor of Information Technology

Tools

CA UIM

Thousand Eyes

APM

SCAPM

Artifactory

SVN

GIT

Bitbucket

Ansible

Puppet

Jenkins

Kubernetes

Splunk

Greylog

Job description

Position Type : Full time

Type Of Hire : Experienced (relevant combo of work and education)

Education Desired : Bachelor of Computer Science

Job Description

FIS Management Services, LLC seeks Operations Software Analyst Seniors in Jacksonville, FL to provide technical support activities for a production processing environment. Responsibilities include installing, maintaining, and supporting applications and major IT system components, customizing IT operations management software, analyzing and resolving application failures, providing technical assistance, creating documentation, working closely with clients to understand requirements, developing solutions, coding, testing, debugging, and maintaining supporting application components. The role may also involve leadership, system architecture communication, technical documentation, user education, and support of disaster recovery plans.

Requirements

Candidates must have a Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronic Engineering, Information Technology, or a related field, along with five (5) years of experience in a similar role. Experience should include team leadership, command line mastery of Windows and Linux, scripting languages (Python, PowerShell), networking, routing, load balancers, VPNs, communication protocols (FTP, SFTP, SSL, HTTPS), monitoring tools (CA UIM, Thousand Eyes, APM, SCAPM), source control (Artifactory, SVN, GIT, Bitbucket), configuration management (Ansible, Puppet), automation tools (Jenkins, Kubernetes), logging tools (Splunk, Greylog), security administration (SSH, TLS), database management (Oracle, SQL), J2EE platform, Java support (Tomcat, Weblogic, Apache), and ITIL practices.

Telecommuting may be permissible according to company policies.

Application Process

Qualified applicants should apply directly through our website by clicking on “Apply Now.”

Additional Information

FIS is committed to privacy and equal opportunity employment. For more details, see our Online Privacy Notice and the EEOC Statement. Conditional employment may require a drug test. Reasonable accommodations will be considered on a case-by-case basis.

Sourcing Model

FIS primarily uses direct sourcing; resumes from non-preferred agencies are not accepted, and we are not responsible for fees related to unsolicited resumes.