Operations Shift Leader in Training

truenorth Convenience Stores; Oshkosh (WI); Presencial; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

True North is seeking an Assistant Manager to oversee daily store operations in Oshkosh, Wisconsin. You will hire, train, and schedule team members, set goals, and provide feedback to drive a fast, friendly, and clean guest experience.

You will lead during shifts, manage staffing, inventory, labor, cash controls, and maintenance, while enforcing safety standards and company policies. A high school diploma and supervisory or customer service experience are preferred.

Formación

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous supervisory experience preferred.
• Ability to operate POS, store, and car wash equipment.

Responsabilidades

• Provide active, visible floor leadership during shifts, supporting team members in real time.
• Hire, train, and schedule team members to meet staffing needs.
• Direct, prioritize, and assign work to CSRs to ensure efficient operations.
• Monitor performance and coach staff in real time to improve service.
• Ensure compliance with safety policies and cash-handling guidelines.
• Serve as manager-on-duty during assigned shifts.

Conocimientos

Leadership

Customer service

Staff management

Communication

Cash handling

Educación

High school diploma or equivalent

Herramientas

POS system

DVR system

Banking procedures

Descripción del empleo

True North is seeking an Assistant Manager to oversee daily store operations in Oshkosh, Wisconsin. You will hire, train, and schedule team members, set goals, and provide feedback to drive a fast, friendly, and clean guest experience.

You will lead during shifts, manage staffing, inventory, labor, cash controls, and maintenance, while enforcing safety standards and company policies. A high school diploma and supervisory or customer service experience are preferred.