Operations Rooms Supervisor

Paylocity; Camden (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Paylocity seeks an Operations Rooms Supervisor to oversee guest areas of the hotel, ensuring the team delivers exceptional service and anticipates guest needs. You will monitor room availability, safety, and guest well-being while guiding staff in grooming and attire and coordinating with other departments.

Responsibilities include opening and closing duties, processing maintenance work orders, managing stock and supplies, handling the assigned bank, and communicating last call at closing time

Qualifications

• Experience in hotel operations or supervisory role.
• Ability to stand for long periods and lift up to 50 pounds.
• Excellent communication and guest-service skills.
• Strong teamwork and coordination with departments.

Responsibilities

• Lead the staff to ensure optimum service in the guest areas and exceed guest needs.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Communicate with guests, other employees, and departments to ensure guest needs are met.
• Complete opening and closing duties.
• Monitor room availability, service, safety, and well-being of guests.
• Complete work orders for maintenance repairs.
• Complete scheduled inventories of supplies.
• Check stock and requisition necessary supplies.
• Obtain assigned bank and ensure accuracy of money, and keep bank secure at all times.
• Communicate last call at designated closing time.

Job description

Description

The Operations Rooms Supervisor plays a critical role in the guest areas of the hotel. They will ensure that the staff works together as a team to ensure optimum service and that guest needs are met and exceeded. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met and exceeded. Complete opening and closing duties. Monitor room availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of money, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.

Requirements

Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Managers.