Operations Review Specialist - 60062144

Community and Social Services; Bonifay (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

The Florida Department of Children and Families Northwest Region seeks an advanced administrative and professional to provide quality improvement and technical assistance for the Child Protective Investigations program.

The role conducts on-site visits, file reviews, and statistical analysis to support continuous improvement, ensures compliance with statewide policies, and serves as a key coordinator for auxiliary aids and accessibility services for deaf and hard-of-hearing customers.

Qualifications

• Conduct on-site visits, file reviews, and evaluation of statistical reports for CPI investigations.
• Provide technical assistance and consultation to management and direct service staff on investigative procedures and policies.
• Review and analyze CPI data regularly; prepare backlog reports and performance indicators.
• Coordinate Red Flag/High Risk reviews and maintain tracking logs.
• Serve as Single Point of Contact for accessibility services and auxiliary aids for deaf or hard-of-hearing individuals.

Responsibilities

• Conduct on-site visits, file reviews, and evaluation of statistical reports for CPI investigations.
• Provide technical assistance and consultation to management and direct service staff on investigative procedures and policies.
• Review and analyze CPI data regularly; prepare backlog reports and performance indicators.
• Coordinate Red Flag/High Risk reviews and maintain tracking logs.
• Serve as Single Point of Contact for accessibility services and auxiliary aids for deaf or hard-of-hearing individuals.

Skills

On-site visits

Technical assistance

Data analysis

Performance indicators

Accessibility coordination

Job description

This is an advanced administrative and professional position within the Florida Department of Children and Families Northwest Region that provides quality improvement and technical assistance for the Child Protective Investigations program. The role conducts on-site visits, file reviews, and statistical analysis to support continuous improvement, ensures compliance with statewide policies, and serves as a key coordinator for auxiliary aids and accessibility services for deaf and hard-of-hearing customers.

Key qualifications:

• Conduct on-site visits, file reviews, and evaluation of statistical reports for Child Protective Investigations
• Provide technical assistance and consultation to management and direct service staff on investigative procedures and policies
• Review and analyze CPI data regularly; prepare backlog reports and performance indicators
• Coordinate Red Flag/High Risk reviews and maintain tracking logs
• Serve as Single Point of Contact for accessibility services and auxiliary aids for deaf or hard-of-hearing individuals