Operations Review Specialist - 60056210 1

Community and Social Services; Tallahassee (FL); On-site; USD 60,000 - 76,000; Full time

Job summary

Civicworks in Tallahassee seeks an Operations Review Specialist I to support the EBT program within the Department of Children and Families. The role involves daily reconciliation of funds, monitoring EBT/EFT reports for suspicious activity, and coordinating with statewide staff while liaising with federal oversight agencies.

The position is full-time and on-site in Tallahassee, with readiness to participate in disaster relief efforts when needed.

Qualifications

• Current DCF employee with 2+ years eligibility experience OR employment with DCF within the last 5 years.
• Minimum 4 years Advanced Microsoft Excel experience including pivot tables, data reporting and analytics
• Must live in or around Tallahassee, FL or have willingness to relocate
• Preference for 2+ years experience in investigations, accounting, or eligibility determination of government benefits
• Preference for 2+ years documented experience with WebAdmin (ebtEDGE) and FLORIDA system
• Preference for 2+ years SNAP experience and bilingual ability (Spanish preferred)

Responsibilities

• Reconcile funds and monitor EBT/EFT reports for suspicious activity.
• Coordinate with statewide staff and act as liaison to federal oversight agencies.
• Participate in disaster relief efforts when required.

Skills

Eligibility experience

Excel (Pivot tables)

Investigations experience

WebAdmin (ebtEDGE)

SNAP experience

Spanish language (preferred)

Job description

The Operations Review Specialist I supports the Electronic Benefits Transfer (EBT) Program within the Department of Children and Families' Office of Public Benefits Integrity. The role involves daily operational tasks including reconciliation of funds, monitoring EBT/EFT reports for suspicious activity, coordinating with statewide staff, and serving as liaison to federal oversight agencies. This is a full-time, on-site position in Tallahassee requiring participation in disaster relief efforts when needed.

Key qualifications:

• Current DCF employee with 2+ years eligibility experience OR employment with DCF within the last 5 years
• Minimum 4 years Advanced Microsoft Excel experience including pivot tables, data reporting and analytics
• Must live in or around Tallahassee, FL or have willingness to relocate
• Preference for 2+ years experience in investigations, accounting, or eligibility determination of government benefits
• Preference for 2+ years documented experience with WebAdmin (ebtEDGE) and FLORIDA system
• Preference for 2+ years SNAP experience and bilingual ability (Spanish preferred)