Operations - Regional Operations Manager

Continental Battery Co.; Boston (MA); In loco; USD 55.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision

401k match

Voluntary benefits package

PTO and holidays

Employee product discounts

Descrizione del lavoro

Continental Battery Systems is seeking a dynamic sales-oriented professional to drive profitable sales and build strong customer relationships. The role involves heavy regional travel and frequent client meetings, with responsibilities spanning from quotes and orders to vendor relations and executive presentations.

Candidates should be customer-focused, energetic, and collaborative, with proven sales experience and the ability to educate customers on product lines.

Competenze

• Customer-focused, energetic and collaborative.
• Experience in sales and customer service.
• Strong communication and relationship-building abilities.

Mansioni

• Deliver high-quality customer experience while increasing sales of Company products and services.
• Maintain essential administrative tasks to ensure safety of branch personnel.
• Maintain relationships with top clients and actively pursue new opportunities.
• Record daily activity and quotes in CRM; manage orders and issues.
• Pursue and maintain vendor relationships and growth opportunities.
• Educate customers on product lines and retrain staff on mastered processes.
• Provide executive and service-level sales presentations as needed.
• Coordinate with branch managers to implement improvements.
• Meet with leadership to discuss and hit sales objectives.
• Ensure accurate documentation of all customer transactions and reports.

Conoscenze

Customer focus

Sales

CRM

Presentation skills

Relationship building

Team player

Strumenti

CRM software

Descrizione del lavoro

Continental Battery Systems is a rapidly growing North American company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization.

We offer great benefits, including:

• Medical, Dental, and Vision
• Substantial 401k match
• Robust voluntary benefits package
• PTO and paid holidays off
• Significant employee product discounts

At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself.

Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service.

Daytime Hours -Monday through Friday - Occasional Weekends if needed
Heavy travel required (frequent regional/overnight travel to client sites, branch locations, and customer meetings)

Job Responsibilities:

• Key to this job is to deliver a high-quality customer experience while increasing the profitable sales of Company products and services. Creates and maintains promoters (raving fans) of clients
• Completes all necessary administrative work to ensure safety of all branch personnel
• Maintains a close business relationship with top 20% of clients
• Records in CRM daily activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships
• Pursues and maintains preferred vendor status with clients
• Knowledgeable in all products carried and educates customers on products that service their needs. Identifies helpful opportunities for customers through expanding the use of Company products and services. Helpful and persuasive
• Adaptable to provide executive-level and service-level sales presentations
• May maintain and replenish consignment products for customers
• Coordinates with branch managers to implement improvement processes
• Regularly meets with the Vice President to discuss measurable and achievable targeted sales objectives
• Maintains accurate documentation of all customer transactions. Compiles accurate reports
• Ensures the positive relationship is maintained while ensuring timely collection of payment for all orders
• Provides sales reports
• Required to train other personnel/prospects on mastered job processes, techniques, and procedures
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