Operations Quality Senior Systems Engineer

AbbVie; North Chicago (IL); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Job summary

AbbVie seeks an Operations Quality Senior Systems Engineer to lead cloud-based quality platforms (QMS, LMS, DMS, artwork) and data analytics initiatives. You will design scalable, secure solutions, leverage AI/ML, and guide regulated development across global operations.

Ideal candidates have extensive AWS/Azure experience, strong SDLC knowledge, and hands-on programming with Java/Python/Node.js, plus fluency in technical and non-technical communication.

Qualifications

• Bachelor's Degree with 6 years’ relevant experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience.
• Extensive hands-on experience developing and deploying applications in AWS or Azure cloud
• Demonstrated track record of creative technology implementations that have advanced quality or operations business outcomes.
• Strong working knowledge of the SDLC (waterfall and agile).
• Experience with Java or other modern programming languages (Python, Node.js, etc.).
• Demonstrated understanding and delivery of AI and analytics.
• Excellent written and oral English communication skills for technical and non-technical audiences.
• Experience in running technology evaluations and assessments for regulated environments.

Responsibilities

• Lead the design, operation, and optimization of large-scale cloud services (AWS) supporting QMS, LMS, DMS, artwork, and data analytics platforms.
• Troubleshoot complex system issues and tune performance for enterprise-scale applications.
• Architect and develop robust, scalable, and fault-tolerant cloud-native solutions using REST APIs, microservices, and containerized technologies.
• Create and maintain Agile, test-driven development workflows for regulated systems, ensuring GxP and compliance requirements.
• Manage the full software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments for quality and operational platforms.
• Ensure adherence to AbbVie’s Corporate and Divisional Policies regarding code of conduct, safety, GxP compliance, data security, and the SDLC.
• Conduct technology assessments, proofs-of-concept, and evaluations of emerging solutions—especially AI/ML to enhance quality operations and automate business processes.
• Implement security best practices and collaborate with cross-functional teams, including QA, IT, Regulatory, and Business stakeholders.
• Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance.
• Integrate generative AI and analytics into enterprise applications to enable intelligent automation, predictive quality monitoring, and enhanced user experiences.
• Leverage AWS expertise to architect solutions that are high-performance, cost-optimized, and reliable for global operations.

Skills

Cloud architecture

SDLC knowledge

English communication

AI/Analytics understanding

Regulated environments experience

Education

Bachelor's Degree

Master’s Degree

PhD

Tools

AWS

Azure

Java

Python

Node.js

Git

CI/CD

REST APIs

Job description

About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Operations Quality Senior Systems Engineer will investigate, identify, and implement state-of-the-art technology platforms, focusing on Quality Management Systems (QMS), Learning Management Systems (LMS), Document Management Systems (DMS), Artwork Management Systems, and advanced Data & Analytics solutions leveraging AI. This role acts as a senior technical leader to integrate technical advances into business solutions that drive productivity, compliance, and operational excellence across Quality and Operations.

Responsibilities

• Lead the design, operation, and optimization of large-scale cloud services (AWS) supporting QMS, LMS, DMS, artwork, and data analytics platforms.
• Troubleshoot complex system issues and tune performance for enterprise-scale applications.
• Architect and develop robust, scalable, and fault-tolerant cloud-native solutions using REST APIs, microservices, and containerized technologies.
• Create and maintain Agile, test-driven development workflows for regulated systems, ensuring GxP and compliance requirements.
• Manage the full software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments for quality and operational platforms.
• Ensure adherence to AbbVie’s Corporate and Divisional Policies regarding code of conduct, safety, GxP compliance, data security, and the SDLC.
• Conduct technology assessments, proofs-of-concept, and evaluations of emerging solutions—especially AI/ML to enhance quality operations and automate business processes.
• Implement security best practices and collaborate with cross-functional teams, including QA, IT, Regulatory, and Business stakeholders.
• Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance.
• Integrate generative AI and analytics into enterprise applications to enable intelligent automation, predictive quality monitoring, and enhanced user experiences.
• Leverage AWS expertise to architect solutions that are high-performance, cost-optimized, and reliable for global operations.

Qualifications

Required

• Bachelor's Degree with 6 years’ relevant experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience.
• Extensive hands-on experience developing and deploying applications in AWS or Azure cloud
• Demonstrated track record of creative technology implementations that have advanced quality or operations business outcomes.
• Strong working knowledge of the SDLC (waterfall and agile).
• Experience with Java or other modern programming languages (Python, Node.js, etc.).
• Demonstrated understanding and delivery of AI and analytics.
• Excellent written and oral English communication skills for technical and non-technical audiences.
• Experience in running technology evaluations and assessments for regulated environments.

Preferred

• PhD with industry experience preferred, ideally within pharmaceutical, medical devices, or life sciences.
• Knowledge and understanding of quality system requirements (GxP, FDA, ISO 9001), and regulatory technology practices.
• Hands-on experience developing and deploying applications in QMS, LMS, DMS, and related systems.
• Technology certifications highly preferred; AWS certifications a plus

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html