Operations QA Specialist II

Chesapeake Utilities Corporation; Dover (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

401k plan

Medical insurance

Dental insurance

Life insurance

Paid time off

Holidays

Volunteer hours

Wellness programs

Tuition reimbursement

Job summary

Chesapeake Utilities Corporation in Delaware seeks a Quality Assurance Auditor to verify construction, maintenance, and emergency response activities meet internal policies and all applicable codes. You will document findings, propose corrective actions, and help update procedures.

You will work closely with Operations managers to ensure projects are reviewed, crews onboarded, and material issues are addressed.

Qualifications

• High School Diploma required; Bachelor's degree preferred or equivalent experience.
• 5 years of experience in Quality Assurance or a related role.
• Valid driver's license (non-DOT) required.
• Familiarity with utility industry standards, gas construction, OSHA and OQ concepts.
• Strong writing and communication abilities with attention to detail.

Responsibilities

• Performs audits to verify construction, maintenance, and emergency response activities meet policies and code requirements.
• Documents audit findings and recommends corrective actions and updates to policies.
• Represents the company professionally with employees, contractors, and third parties.
• Coordinates with Construction Services, Field Services, and District Operations managers.
• Assists onboarding of new contractor crews and monitors material suppliers and failures.
• Completes audits of records and assembles data into management reports.

Skills

Gas construction standards

MS Office / business software

Technical writing

Communication skills

Education

High School Diploma

Bachelor's degree or equivalent

Job description

What you'll be working on:

• Performs audits to verify that construction installation, maintenance, and emergency response activities involving Chesapeake Utilities' energy delivery assets meet internal policies and standards as well as all appropriate federal, state, and local code requirements. This includes the installation of main, services, meter sets, line locating, leak survey, and any other covered task the Company determines needs to be audited.
• Documents audit findings and makes corrective action recommendations. This includes recommendations for updated policies and procedures, suspension and/or disqualification on covered tasks, and remedial training.
• Ensures that business relationships with employees, outside contractors, and third parties are professional, constructive, and beneficial to all parties; represents the Company's Vision and Mission values in its interactions with all internal and external parties.
• Works closely with and coordinates with the Construction Services, Field Services, and District Operations Managers to ensure that all projects are appropriately reviewed and verified.
• Assists with the onboarding of new contractor crews.
• Monitors material suppliers, material storage, and works with Engineering on material failures working toward continuous improvement.
• Completes audits of records and relevant project documents (i.e., service cards, permits, and as-built drawings).
• Collects and analyzes data on company processes and procedures and arranges the data in reports for management.

Who you are:

Education

• High School Diploma required
• Bachelor's degree in Engineering, Business, or a related field (or equivalent experience) preferred

Experience

• Five (5) years of experience in Quality Assurance or related role required

License

• Standard Driver's License (non-DOT) required

Certification

• Operator Qualification (OQ) certification preferred

Knowledge

• Familiarity with utility industry standards, regulations, and best practices related to natural gas pipelines
• Familiarity with gas construction practices, trenching, backfilling, welding, and pressure testing
• Understanding of natural gas infrastructure including pipelines, valves, meters, regulators, and compressor stations
• Awareness of OSHA safety standards and state-specific utility regulations
• Understanding of OQ requirements and how they apply to field personnel and contractors

Skills

• Strong knowledge of gas construction standards and safety protocols
• Proficiency in MS Office and other business software
• Excellent technical writing and communication skills

What makes us great

At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

What’s in it for you? Joining the CUC team will get you:

• Fantastic opportunities for career growth
• Cooperative, supportive and empowered team atmosphere
• Annual bonus and salary increase opportunities
• Monthly recognition events
• Endless wellness initiatives and community events
• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
• Paid time off, holidays and a separate bank of sick time

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email [e-mail]

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.