Operations Project Mgr

LexisNexis Legal & Professional group; Raleigh (NC); On-site; USD 54,000 - 90,000; Full time

Job summary

LexisNexis Legal & Professional is seeking an Associate Product Manager to translate customer needs into actionable product requirements. You will partner with customers, stakeholders, and development teams to shape product strategy, support delivery, and leverage data to inform decisions, contributing to new capabilities in the market.

The role emphasizes collaboration with cross-functional teams, participation in customer discovery, and involvement in go-to-market activities, while supporting

Qualifications

• Ability to manage multiple tasks, projects and priorities.
• Strong critical thinking and problem-solving abilities.
• Ability to review data and identify key metrics and influencers.
• Ability to write detailed technical user stories for stakeholders.
• Understanding of customer experience principles and product basics.
• Ability to collaborate effectively with cross-functional teams.
• Curiosity and commitment to ongoing professional development.
• Ability to translate customer needs into actionable product requirements.

Responsibilities

• Develop and translate customer needs into product requirements.
• Participate in customer discovery activities with the product team and provide input for solutions.
• Help deliver on existing customer commitments.
• Regularly read competitive announcements and events.
• Seek data in partnership with others to support decisions.
• Review data from predefined dashboards and share insights with the team for decision making.
• Write clear and concise product requirements that meet guidelines in a timely and effective manner.
• Participate in go-to-market launch plans and activities and educate sales/marketing on product issues.

Skills

Multitasking

Critical thinking

Data analysis

User stories

Collaboration

Continuous learning

Job description

Are you passionate about turning customer needs into innovative product solutions?

Do you enjoy collaborating with cross-functional teams to deliver valuable product experiences and continuously improve your skills?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.

About the Role

As an Associate Product Manager, you will work closely with customers, stakeholders, and development teams to help translate customer needs into product requirements that deliver meaningful value. You will support product strategy, contribute to product delivery activities, leverage data to inform decisions, and help bring new product capabilities to market while developing your product management expertise.

Responsibilities

• Develop and build awareness of key customer needs, as relayed by others.
• Participate in customer discovery activities with the product team and give input for solutions.
• Help others to deliver on existing customer commitments.
• Regularly read competitive announcements and events.
• Seek out data in partnership with others to support decisions.
• Review data from predefined dashboards and share insights with team members for decision making.
• Write clear and concise product requirements that meet guidelines in a timely and effective manner.
• Participate in go to market launch plans and activities and distribute information to sales and marketing to educate on product issues.

Requirements

• Demonstrated ability to manage multiple tasks, projects, and priorities.
• Demonstrated critical thinking skills.
• Ability to review data and understand key metrics and major influencers.
• Ability to write detailed technical user stories and present to internal stakeholders.
• Understanding of customer experience principles and the components of a good product.
• Ability to collaborate effectively with cross-functional teams.
• Curiosity, eagerness to learn, and commitment to ongoing professional development.
• Ability to solve problems, analyze issues, and contribute to innovative solutions.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $53,900 - $89,800. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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