Operations Project Lead

Pacific Life Insurance Company; Charlotte (NC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Pacific Life Insurance Company is seeking a talented project analyst to join our Operations Project Team in Newport Beach, CA or Omaha, NE. The role is hybrid, empowering you to work both in the office and remotely as needed.

You will independently lead foundational Operations projects across Annuity and Life lines, coordinating with IT, Compliance, and Ops SMEs to define scope, requirements, risks, and deployment plans while ensuring minimal disruption to daily workflow.

Qualifications

• Experience leading projects in a corporate environment.
• Ability to coordinate across IT, Compliance, and Ops teams.
• Strong communication and documentation skills.

Responsibilities

• Initiate project and define scope, timeline, and budget.
• Lead planning sessions with stakeholders and sponsors.
• Develop business requirements with Ops and SMEs.
• Manage risks, issues, and dependencies affecting scope and schedule.
• Coordinate change, training, and SOP/documentation updates.
• Close projects and capture lessons learned.

Skills

Project management

Stakeholder management

Planning sessions

Risk management

Requirements gathering

Tools

Project management tools

Job description

Pacific Life Insurance Company is seeking a talented project analyst to join our Operations Project Team in Newport Beach, CA or Omaha, NE. The role is hybrid, empowering you to work both in the office and remotely as needed.

You will independently lead foundational Operations projects across Annuity and Life lines, coordinating with IT, Compliance, and Ops SMEs to define scope, requirements, risks, and deployment plans while ensuring minimal disruption to daily workflow.