Operations & Programs Coordinator - Special Education

New York City Department of Education; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

New York City Department of Education seeks an Operations Coordinator for the NPS Special Education Consultation Unit, Division of Inclusive and Accessible Learning (DIAL) in Manhattan. The role supports staffing, documentation, and operational project coordination to ensure smooth daily functions.

Reporting to the Director of Operations, the coordinator collaborates with educators, administrators, and support staff, maintaining records, schedules and reports while upholding agency procedures

Qualifications

• Minimum: a baccalaureate degree and 2 years of related experience in community work or equivalents; or high school diploma plus 6 years of related experience; or equivalent with at least 1 year of experience as described.

Responsibilities

• Maintains staffing, vacancy, and organizational tracking records for the NPS Special Education Consultation Unit.
• Assists Operations Team with collecting, organizing and maintaining information related to staffing, personnel and operational activities.
• Supports preparation and organization of documentation related to staffing requests, onboarding activities and organizational updates.
• Maintains shared Operations Team mailboxes and routes inquiries to appropriate staff for follow up.
• Tracks operational deadlines and assists with monitoring required submissions, approvals and follow up actions.
• Prepares recurring reports, spreadsheets, trackers, and summaries to support Operations Team activities.
• Maintains databases, spreadsheets and tracking systems used to support operational functions across the unit.
• Assists with scheduling meetings and coordinating agendas, meeting materials, attendance records and follow up items.
• Supports the maintenance of records related to operational initiatives, projects and unit activities.
• Assists with gathering and organizing information for reports, presentations and operational updates.
• Coordinates communication and information sharing among team members.
• Maintains electronic files, records and reference materials per agency procedures.
• Assists with special projects, operational assignments and unit initiatives as directed.
• Supports review and maintenance of operational procedures, forms, trackers and resource materials.
• Assists with identifying opportunities to improve administrative processes and record keeping practices.
• Provides administrative and operational support to ensure the efficient functioning of the unit.

Skills

Organizational skills

Record keeping

Interpersonal communication

Microsoft Office 365

Education

Bachelor's degree

High school diploma

Tools

Microsoft Office 365

Job description

New York City Department of Education seeks an Operations Coordinator for the NPS Special Education Consultation Unit, Division of Inclusive and Accessible Learning (DIAL) in Manhattan. The role supports staffing, documentation, and operational project coordination to ensure smooth daily functions.

Reporting to the Director of Operations, the coordinator collaborates with educators, administrators, and support staff, maintaining records, schedules and reports while upholding agency procedures