OSSP Coordinator, DIAL

New York City Department of Education; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

New York City Department of Education is seeking an OSSP Coordinator to provide clerical support to Supervisors of School Psychologists and OSSP leadership. The role will manage data related to open cases and support timely evaluation processes through RFA in SESIS.

You will coordinate case assignments, assist with IEP scheduling, and compile data worksheets for case management. Strong organization, communication, and familiarity with SESIS/ATS are essential.

Qualifications

• Bachelor's degree required or equivalent experience in related work.
• 2 years of experience in community work or related duties can substitute for degree.
• Experience in administrative tasks and confidential records handling is preferred.

Responsibilities

• Provide clerical support to Supervisors of School Psychologists and OSSP leadership.
• Coordinate and track Requests for Assistance (RFA) in SESIS and assign cases as needed.
• Enter and manage student data in tracking systems and prepare data worksheets.
• Assist with scheduling assessments, IEP meetings, and related communications with families.
• Support procurement, payroll, and timekeeping processes for OSSP operations.
• Communicate with district staff, parents, and service providers to ensure timely responses.

Skills

Clerical support

Data entry

Communication

Project coordination

Education

Bachelor's degree

Tools

SESIS

ATS

Microsoft Office 365

Job description

Division of Inclusive and Accessible Learning (DIAL)

Borough:

Citywide

Posting End Date:

09/09/2026

Position Summary

The OSSP Coordinator provides clerical support to supervisors of school psychologists and OSSP leadership. The role will serve as a citywide role with a priority for borough support as assigned by the Office of Supervisor of School Psychologist. The primary responsibility of the position is to review data related to open cases for students referred to special education and to support timely completion of the evaluation process through Request for Assistance (RFA) in SESIS. The RFA process includes but is not limited to assignment of cases to redeployment, per-session, contracting cases out for assessment, and case assignment to the respective KIP school psychologist. As part of the OSSP team, the incumbent provides support, guidance and training to school based support team administrative staff. The role performs related work to supporting the operational needs of the OSSP. Performs related work.

Reports to

Director of Operations and Administration

Direct Reports

N/A

Key Relationships

Supports the Office of Supervisors of School Psychologists.

Responsibilities

• Serve as clerical support to Supervisors of School Psychologists in managing all case related responsibilities associated with requests for Independent Educational Evaluations (IEEs), and act as a liaison among parents, school staff, service providers, and other stakeholders to ensure timely communication and responses throughout the evaluation process.
• Outreach to New York City Public Schools (NYCPS) schools, parents and agencies as it relates to the special education evaluation process in District 1 to 32 and District 75 schools.
• Communicate and report data on agency evaluation compliance to respective district supervisors.
• Work closely with the Office of Related Services to ensure prioritization of cases that should be moved to the IEP meeting process stage.
• Browse and enter student specific data in the computerized tracking system.
• Conduct administrative tasks such as: Completing forms, mailing notices and forms to parents, duplicating records and reports, filing and maintaining confidential student files, scheduling assessments and IEP meetings, and responding to inquiries.
• Assist per-session sites with clerical tasks including scheduling cases, updating logs, and family outreach.
• Support at all stages of implementation of key NYCPS communications and public outreach initiatives.
• Compile data and create data worksheets for tracking case completion and assisting in case management.
• Reconcile computerized reports to support district compliance.
• Retrieve and transmit student records and files. Coordinate procurement tasks for the OSSP, including initiating purchase requests, tracking orders, and ensuring timely delivery of materials and services needed for office operations.
• Maintain accurate records of purchases and reconcile procurement documentation in alignment with NYCPS financial and purchasing policies.
• Support payroll processes for per-session and timekeeping, by collecting timesheets, verifying service logs, and ensuring timely submission for payment.
• Monitor payroll discrepancies and collaborate with central offices to resolve issues related to compensation, timekeeping, or service authorization.
• Ensure compliance with NYCPS procurement and payroll procedures, maintaining confidentiality and accuracy in all financial workflows.
• Perform general clerical and office duties.
• Provide and support development and training for school based support team administrative staff.
• Support system enhancements and updates.

Qualification Requirements

Minimum

• A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1) year of experience as described in “1” above.

Plus

In addition to meeting the minimum requirements, individuals must have two additional years of relevant work experience.

Preferred

• Ability to organize facts and present information and figures clearly, concisely and logically, both spoken and written.
• Attentive to detail with strong organizational skills; able to work under pressure and effectively prioritize work to meet frequent and hanging deadlines.
• Skilled with group problem solving and able to work in a dynamic setting.
• Self-motivated; ability to meet deadlines, flexible and able to work both independently and within teams.
• Ability to effectively work under pressure and produce a high quality work product within tight time constraints.
• Familiarity with NYCPS special education processes and procedures.
• Demonstrated knowledge of SESIS and other NYCPS information systems such as ATS and student profile.
• Proficiency in Microsoft Office 365 applications.
• Excellent record of attendance and punctuality.
• Excellent communication, organizational, interpersonal and problem solving skills.
• Ability to work with supervisors and other staff.
• Demonstrated ability to efficiently carry out assignments.

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

*NewYorkCityResidencyis NOT Required *

We encourage all applicants from theNewYorkCitytri-state area to apply.

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy

The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy .

REQUESTING AN ACCOMMODATION - APPLICANTS

Any prospective employee (applicant) who is a qualified individual with a disability may request a reasonable accommodation to assist in the application process. If an applicant for employment believes that they have a qualifying disability and are in need of a reasonable accommodation in order to participate in the application process on an equal basis as applicants who do not have a disability, they should request an accommodation with their interview team or contact ODA by emailing [e-mail] . The determination of the accommodation request will be communicated to the applicant in writing.
https://infohub.nyced.org/docs/default-source/doe-employees-only/personnel-memorandum-6-2024-2025---accommodations.pdf

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/ .