Operations & Programs Analyst — Academic Center

Ohio State University; United States; On-site; USD 56,000 - 68,000; Full time

Job summary

Salmon P. Chase Center for Civics, Culture, and Society in Page Hall (OSU) seeks an Operations Analyst to support daily operations, oversee budgets and travel, and coordinate course administration.

The role collaborates with the Associate Director and faculty to maintain course schedules, produce reports, and develop dashboards, while managing facilities and procurement in accordance with university policies.

Qualifications

• Bachelor's degree or equivalent experience.
• 2 years of relevant experience.
• Demonstrated poise, professionalism, good judgment, and ability to take the extra step to meet customer needs.
• Ability to work independently and as part of a collaborative team.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, changing environment, and manage multiple projects simultaneously.
• Regular in-person attendance is expected.
• 2-4 years of relevant experience (Desired).
• Familiarity with university policies and procedures (Desired).
• Coordinates purchasing of equipment, supplies, and services and processes procurement and payments in compliance with university and Center policies and procedures (Desired).
• Works with the Operations Manager to develop, implement, and maintain the Center’s business processes (Desired).

Responsibilities

• The Operations Analyst works with the Center’s Associate Director and faculty administrators to develop and maintain the Center’s course schedules.
• The Operations Analyst manages course, enrollment, and teaching data, producing regular reports.
• Working with the Operations Manager, the Operations Analyst develops enrollment dashboards and analyzes relevant data.
• The Operations Analyst coordinates coursebook orders and secures instructor desk copies.
• The Operations Analyst oversees the Center’s individual spending accounts and budgets, reconciling transactions, analyzing spending, and producing monthly reports.
• The Operations Analyst independently manages all domestic and international travel for faculty and staff.
• The Operations Analyst manages the Center’s facilities, coordinating maintenance and service requests and ensuring good stewardship of the Center’s space and assets.
• The Operations Analyst serves as the Center’s liaison to the Office of Technology and Digital Innovation, coordinating support and service for the Center’s resources.

Skills

Organizational skills

Attention to detail

Collaborative team work

Customer service mindset

Independent work

Education

Bachelor's degree or equivalent experience

Job description

Salmon P. Chase Center for Civics, Culture, and Society in Page Hall (OSU) seeks an Operations Analyst to support daily operations, oversee budgets and travel, and coordinate course administration.

The role collaborates with the Associate Director and faculty to maintain course schedules, produce reports, and develop dashboards, while managing facilities and procurement in accordance with university policies.