Operations Analyst

Ohio State University; United States; On-site; USD 56,000 - 68,000; Full time

Job summary

Salmon P. Chase Center for Civics, Culture, and Society in Page Hall (OSU) seeks an Operations Analyst to support daily operations, oversee budgets and travel, and coordinate course administration.

The role collaborates with the Associate Director and faculty to maintain course schedules, produce reports, and develop dashboards, while managing facilities and procurement in accordance with university policies.

Qualifications

• Bachelor's degree or equivalent experience.
• 2 years of relevant experience.
• Demonstrated poise, professionalism, good judgment, and ability to take the extra step to meet customer needs.
• Ability to work independently and as part of a collaborative team.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, changing environment, and manage multiple projects simultaneously.
• Regular in-person attendance is expected.
• 2-4 years of relevant experience (Desired).
• Familiarity with university policies and procedures (Desired).
• Coordinates purchasing of equipment, supplies, and services and processes procurement and payments in compliance with university and Center policies and procedures (Desired).
• Works with the Operations Manager to develop, implement, and maintain the Center’s business processes (Desired).

Responsibilities

• The Operations Analyst works with the Center’s Associate Director and faculty administrators to develop and maintain the Center’s course schedules.
• The Operations Analyst manages course, enrollment, and teaching data, producing regular reports.
• Working with the Operations Manager, the Operations Analyst develops enrollment dashboards and analyzes relevant data.
• The Operations Analyst coordinates coursebook orders and secures instructor desk copies.
• The Operations Analyst oversees the Center’s individual spending accounts and budgets, reconciling transactions, analyzing spending, and producing monthly reports.
• The Operations Analyst independently manages all domestic and international travel for faculty and staff.
• The Operations Analyst manages the Center’s facilities, coordinating maintenance and service requests and ensuring good stewardship of the Center’s space and assets.
• The Operations Analyst serves as the Center’s liaison to the Office of Technology and Digital Innovation, coordinating support and service for the Center’s resources.

Skills

Organizational skills

Attention to detail

Collaborative team work

Customer service mindset

Independent work

Education

Bachelor's degree or equivalent experience

Job description

Job Title: Operations Analyst Department: Academic Affairs Administration | Salmon P. Chase Center for Civics, Culture, and Society Salmon P. Chase Center for Civics, Culture, and Society

POSITION OVERVIEW

The Salmon P. Chase Center for Civics, Culture, and Society is conducting a search for an Operations Analyst who will support the Center’s day‑to‑day operations. The Operations Analyst will work closely with the Center’s Operations Manager to develop and maintain best practices for business and program administration. The Operations Analyst will oversee numerous business processes; coordinate course administration; serve as an administrative resource to faculty; and manage the Center’s facilities. The Operations Analyst will enable the Center’s continued growth as the flourishing academic community envisioned in ORC § 3335.39. The Operations Analyst, as with all members of the Center, should embrace the Center’s mission.

Financial Administration, Purchasing, and Travel

The Operations Analyst oversees the Center’s individual spending accounts, including faculty research and start-up, managing their budgets, reconciling transactions, analyzing spending, and producing monthly reports. The Operations Analyst manages the Center’s budgets for various student programs and initiatives, developing practices for tracking expenses and communicating with faculty and staff to ensure compliance with policies and procedures. The Operations Analyst independently manages all domestic and international travel for faculty and staff.

Required Qualifications

• Demonstrated commitment to the Chase Center’s mission of citizenship education.
• Bachelor's degree or equivalent experience.
• 2 years of relevant experience.
• Demonstrated poise, professionalism, good judgment, and ability to take the extra step to meet customer needs.
• Ability to work independently and as part of a collaborative team
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced, changing environment, and manage multiple projects simultaneously.
• Regular in-person attendance is expected.

Desired Qualifications

• 2-4 years of relevant experience.
• Familiarity with university policies and procedures.
• The Operations Analyst coordinates purchasing of equipment, supplies, and services and processes procurement and payments in compliance with university and Center policies and procedures.
• The Operations Analyst works with the Operations Manager to develop, implement, and maintain the Center’s business processes.

Program Support

• The Operations Analyst works with the Center’s Associate Director and faculty administrators to develop and maintain the Center’s course schedules.
• The Operations Analyst manages course, enrollment, and teaching data, producing regular reports.
• Working with the Operations Manager, the Operations Analyst develops enrollment dashboards and analyzes relevant data.
• The Operations Analyst coordinates coursebook orders and secures instructor desk copies.

Facilities Management

• The Operations Analyst manages the Center’s facilities, coordinating maintenance and service requests and ensuring good stewardship of the Center’s space and assets.
• The Operations Analyst manages building access and brass keys.
• The Operations Analyst serves as the Center’s liaison to the Office of Technology and Digital Innovation, coordinating support and service for the Center’s resources.
• The Operations Analyst assists the Operations Manager with logistical, administrative, and practical tasks related to the maintenance and oversight of the Chase Center’s facilities.

Additional Information

The Targeted Hiring Range for this position is $55,700 - $68,000.

Function: Business Planning and Operations

Subfunction: Business Operations

Band: Specialized

Level: 2

Location: Page Hall (0061)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.