Operations Program Manager

Marathon TS; Franklin (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

Marathon TS in Franklin, MA is seeking an experienced Operations Program Manager to lead cross-functional initiatives from NPI to mass production in a high-volume environment. You will plan, track, and manage schedules, align resources with leadership, and drive improvements to meet milestones.

The role requires a strong background in manufacturing operations, PLM, ECO processes, and data-driven decision making.

Qualifications

• University degree in a technical or business field related to operations.
• 5–10+ years in manufacturing, ops, or program management in a high-volume setting.
• Experience taking products from development through production release.
• Proven track record of cross-disciplinary process improvements and issue resolution.

Responsibilities

• Plan, track, and manage schedules from NPI through mass production or steady-state.
• Collaborate with engineering, quality, supply chain, and leadership to meet milestones.
• Identify gaps, perform root-cause analysis, and implement fixes.
• Monitor budgets and oversee resource allocation and capex/opex requests.
• Analyze KPIs and present status to senior leadership and executives.
• Assess risks, define critical paths, and execute mitigation plans.

Skills

Project management

Cross-functional leadership

Process improvement

Data analysis

Executive communication

Education

Bachelor's degree in Engineering, Industrial Technology, Supply Chain, Business Administration, or related field

Tools

MS Project

Jira

Confluence

Excel

Gantt charts

PLM

ECO

Job description

Key Responsibilities

• Plan, track, and manage operational project schedules from NPI or development phases through mass production ramp or steady-state operations.
• Collaborate with engineering, quality, supply chain, and business leadership to define scopes, align resources, and achieve operational milestones against the IMS.
• Identify gaps or disconnects in execution, drive root-cause analysis, and implement continuous improvement processes.
• Monitor program budgets, review capital/operational expenditure requests, and oversee resource allocation.
• Analyze operational data and KPIs (such as SQDCP: Safety, Quality, Delivery, Cost, People) to present status updates to senior leadership and executives.
• Proactively assess program risks, identify critical paths, and execute actionable mitigation plans to completion.

Required Qualifications & Skills

• Bachelor's degree in Engineering, Industrial Technology, Supply Chain, Business Administration, or a related technical field.
• 5 to 10+ years of total experience in manufacturing, technical operations, or program management in a high-volume or complex matrix environment.
• Demonstrated experience taking products or solutions from early development/NPI through production release.
• Proven experience identifying and troubleshooting problems while developing and implementing process improvements that result in cohesion and streamlined coordination across disciplines.
• Technical Competencies:
  • Proficiency with project scheduling and collaboration tools (e.g., MS Project, Jira, Confluence, Gantt charts, Excel).
  • Strong understanding of Product Lifecycle Management (PLM) and Engineering Change Orders (ECO).
  • Excellent written and verbal communication skills with executive presence.
  • High-level analytical, problem-solving, and conflict-resolution abilities within matrixed teams.

Preferred Qualifications

• Experience with specialized industry tools or domain-specific manufacturing processes (e.g., Earned Value Management, automotive/defense supply chains, or hardware systems).
• Demonstrated experience leading the transition to production readiness, focusing on process optimization, operational excellence, continuous improvement, design for manufacturability (DFM)and supply chain stability.
• Strong quality management acumen, capable of breaking down complex problems to drive schedule attainment and mitigation to ensure programs are delivered on time and budget.
• Strong ability to lead data-driven results while fostering teamwork amongst cross-functional teams and prioritize strategic problem sets with condensed timelines.