Operations Planner

Syncreon; Melrose Park (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading logistics company in Melrose Park, Illinois is looking for a logistics coordinator to manage customer service and inventory. Responsibilities include providing rate quotes for transportation, ensuring timely shipments, and resolving inventory discrepancies. Candidates should have a background in logistics, strong Excel skills, and knowledge of transportation modes. This position offers a competitive compensation package in a supportive environment.

Qualifications

• Experience in logistics with a focus on problem resolution.
• Strong Excel skills for tracking and analysis.
• Ability to manage inventory in various systems.

Responsibilities

• Provide rate quotes for nonstandard transportation.
• Ensure on-time pickup and delivery of shipments.
• Work with customers to resolve inventory discrepancies.

Skills

Customer service background in logistics

Word, Excel, Outlook knowledge

Understanding of transportation modes and service levels

Job description

About the Role

How you will contribute

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply applicable late reason codes in accordance to Service Failure tracking and reporting
• Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer.
• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF. Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed.
• Understand transportation modes and service levels.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures—not just in what we do but also in how we behave.