Operations & Performance Executive Director

Leesar; Fort Myers (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Cooperative Services of Florida (CSF) is seeking an Executive Director, Operations & Performance to lead the contracting operations, analytics, pricing management, and governance functions. The role drives operational excellence and scalable business processes in support of CSF and its member organizations.

As a senior leader, you will oversee the Director of Contracting and Director of Analytics, ensuring accurate performance reporting and data-driven decision making.

Qualifications

• Bachelor’s degree in business, healthcare administration or related field.
• 8+ years of progressive leadership in healthcare supply chain or GPO operations.
• Experience overseeing contracting operations, business analytics, reporting, or operational performance functions.
• Experience developing organizational performance metrics and executive reporting.
• Ability to travel to member health systems and industry meetings as required.

Responsibilities

• Provide strategic leadership for contracting, price administration, analytics, reporting, contract performance, value management, and operational support functions.
• Lead the Director of Contracting and Director of Analytics through performance management, coaching, and professional development.
• Establish and monitor key performance indicators, dashboards, and operational reporting to measure organizational performance and member value.
• Ensure contract lifecycle management, pricing accuracy, and contract compliance across the CSF portfolio.
• Lead the organization's business intelligence and analytics strategy to support executive decision-making and member value.
• Develop and implement operational policies, procedures, and process improvements that promote efficiency, consistency, and accountability.
• Oversee analytics and reporting that support executive decision-making, savings validation, supplier performance, and member utilization.
• Partner with the Executive Director of Sourcing to ensure seamless implementation of sourcing initiatives and ongoing operational support.
• Develop and execute operational strategies that support organizational growth, member satisfaction, and long-term sustainability.
• Oversee contract repository management and governance to ensure data integrity and accessibility.
• Collaborate with member health systems and supplier partners to resolve operational issues and improve service delivery.
• Present operational updates, performance metrics, and strategic recommendations to executive leadership, member executives, and governance committees.
• Represent CSF in member meetings, industry events, and supplier engagements as appropriate.
• Drive a culture of operational excellence, continuous improvement, and accountability across the organization.

Skills

Healthcare supply chain

Operational leadership

Contracting operations

Data analytics

Executive reporting

Stakeholder management

Education

Bachelor's Degree in Business or Healthcare Administration

MBA preferred

Job description

Cooperative Services of Florida (CSF) is seeking an Executive Director, Operations & Performance to lead the contracting operations, analytics, pricing management, and governance functions. The role drives operational excellence and scalable business processes in support of CSF and its member organizations.

As a senior leader, you will oversee the Director of Contracting and Director of Analytics, ensuring accurate performance reporting and data-driven decision making.