Operations Performance Coordinator

Ceres Global; Puerto Rico; On-site; USD 30,307 - 37,195; Full time

Job summary

Ceres Caribe is seeking an Operations Performance Coordinator in Puerto Rico to provide real-time visibility of field activities, asset readiness, and operational compliance. You will consolidate data, monitor equipment and inventory, and prepare executive briefings for leadership.

The role requires 3+ years supporting senior operations, strong Excel skills, and the ability to travel locally. This is a full‑time on-site position with opportunities to influence regional operations across Puerto

Qualifications

• Fully bilingual in English and Spanish with strong written and verbal skills.
• Minimum 3 years supporting senior operations executives, preferably in utility contracting, tree care, or linear infrastructure.
• Proven experience managing equipment inventory, logistics, or fleet data tracking.
• Advanced proficiency in Microsoft Excel with dashboards and data manipulation.
• Valid driver’s license and ability to travel locally.

Responsibilities

• Gather, audit, and synthesize weekly operational data into an executive-ready report.
• Monitor fleet and equipment inventory and integrate status into weekly briefings.
• Forecast equipment shortages and support streamlined supply chain fulfillment.
• Conduct field and yard inspections to verify inventory and regional coordination.
• Design and prepare comprehensive weekly operations status briefings for leadership.
• Use Survey123 to track crew locations, productivity, and active work zones.
• Maintain a centralized log of NNCs and track progress toward resolution.
• Coordinate and track utility outage requests to ensure safe field execution.
• Ensure compliance with internal standards and safety expectations.
• Support special projects and initiatives as directed by the Executive Director.

Skills

Bilingual English/Spanish

Executive support experience

Inventory management

Advanced Excel

Valid driver’s license

Education

PMP certification

Tools

Survey123

Asset-tracking systems

Excel

Job description

Job Details

Location: Puerto Rico, PR 00791

Position Type: Full Time Temporary

Salary Range: $22.00 - $27.00 Hourly

Job Category: Operational/ERD

Job Title: Operations Performance Coordinator

Reports to: Deputy Operations Manager

About Ceres Caribe

Ceres Caribe was founded in Puerto Rico in 1998 after Hurricane Georges. It has since grown to be one of the largest employers by providing careers on the island. Ceres Caribe is recognized for its rapid disaster recovery including debris removal, demolition, and blue roofs. We perform resiliency services, including vegetation management and utility line clearing for the Puerto Rican power grid. The company is expanding its efforts to assist in securing the power grid for the Island.

Driven by Purpose, Powered by People – At Ceres Caribe, we believe you’re more than just an employee; you’re part of a team with a purpose and a meaningful mission. Whether in management, field operations, or behind the scenes, every team member plays a vital role in restoring hope, helping communities recover and rebuild.

What We Are Looking For

The Operations Performance Coordinator serves as the strategic “eyes and ears” for the Operations Manager within Ceres Caribe’s utility line‑clearing division. This role sits at the center of operational visibility, consolidating regional data, monitoring field activities, and ensuring leadership has accurate, real‑time insight into productivity, compliance, and asset readiness. The role collaborates daily with Deputy Operations Managers and field leadership across Puerto Rico. Success in the first 12 months includes establishing a reliable weekly operations briefing system, improving asset‑tracking accuracy, strengthening NNC resolution tracking, and enhancing communication flow between regional teams and executive leadership.

What You Will Do

• Gather, audit, and synthesize weekly operational data from the Operations Manager into a unified executive‑ready report.
• Monitor fleet and equipment inventory—including bucket trucks, pickups, chainsaws, and PPE—and integrate asset status into weekly briefings.
• Partner with regional managers to forecast equipment shortages, identify urgent tool needs, and support streamlined supply chain fulfillment.
• Conduct periodic field and yard inspections across Puerto Rico to verify inventory and strengthen regional coordination.
• Design and prepare comprehensive weekly operations status briefings for the Operations Manager.
• Use Survey123 to track real‑time crew locations, field productivity, and active work zones.
• Maintain a centralized log of Notices of Non-Conformance (NNCs) and track regional progress toward resolution.
• Coordinate and track utility outage requests to ensure safe, efficient field execution across regions.
• Ensure compliance with internal operational standards, reporting protocols, and safety expectations.
• Support special projects and operational initiatives as assigned by the Executive Director.

Required Qualifications

• Fully bilingual in English and Spanish with exceptional written and verbal communication skills.
• Minimum 3 years supporting senior operations executives, preferably in utility contracting, tree care, or linear infrastructure.
• Proven experience managing equipment inventory, logistics, or fleet data tracking.
• Advanced proficiency in Microsoft Excel, including formulas, data manipulation, and dashboard formatting.
• Valid driver’s license and ability to travel locally for field and yard visits.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• Experience using Survey123 to extract, view, and analyze field‑collected data.
• Experience working within vegetation management, utility line clearing, or disaster recovery operations.
• Familiarity with asset‑tracking systems or operational reporting platforms.
• Ability to design executive‑level dashboards and reporting templates.

What to Expect

This is a summary of a realistic job preview aligned with duties, expectations, work conditions, schedule, travel and culture. In this role, you will work closely with regional operations teams and executive leadership to maintain real‑time visibility into field activities, asset readiness, and operational compliance. Expect a blend of office‑based reporting work and occasional field/yard visits across Puerto Rico. Weekly deliverables include consolidated operational briefings, updated inventory status, NNC tracking, and outage coordination logs.

The schedule is full‑time, with occasional travel required to verify equipment, meet with regional managers, and support operational needs. You will operate in a fast‑paced environment where urgency, accuracy, and clear communication are essential. Collaboration, resilience, and adaptability are key to thriving in this role.

Physical Requirements and Environment

• Ability to travel to field and yard locations across Puerto Rico.
• Willingness to wear PPE (hard hat, protective eyewear, steel‑toed boots, etc.) during site visits when required.
• Ability to work in outdoor environments during inspections, including exposure to heat, humidity, uneven terrain, and active work zones.
• Ability to lift and move up to 50 pounds with or without reasonable accommodation.
• Commitment to following all safety standards and protocols.

Why Join Ceres Caribe

• A collaborative, mission‑driven culture.
• Opportunities for professional growth and advancement.
• The chance to make a lasting difference for communities.

Equal Opportunity Employer & E-Verify

Ceres Caribe is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration without regard to age, race, color, sex, sexual orientation, gender identity or expression, national origin, religion, disability, pregnancy, genetic information, protected veteran status or any other status protected by applicable law.

E-Verify: We comply with Federal law by verifying employment eligibility.