Operations & Performance Analyst

iShare Inc; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

iShare Inc. is seeking an Operations & Performance Analyst to support residential solar operations in Houston. You will monitor performance, build reports, reconcile data, and model financials across multiple systems and platforms.

The role requires strong SQL Server, Excel, and data analytics skills, with familiarity in Salesforce/AWS and solar monitoring tools. You will prepare leadership-ready analyses and maintain critical operational processes onsite.

Qualifications

• Experience in energy operations, reporting, and data analysis.
• Proficiency in SSMS for data extraction and troubleshooting.
• Advanced Excel skills including reporting and model maintenance.
• Experience with VBA and Excel automation.
• Working knowledge of R Studio for reporting and analytics.
• Experience using Salesforce and AWS.
• Familiarity with Locus/AlsoEnergy, Enphase and SolarEdge platforms.
• Strong analytical, data reconciliation and problem‑solving skills.
• Experience supporting operational, warranty and performance reporting processes.
• Ability to manage multiple recurring and ad hoc requests in a fast-paced environment.
• Strong attention to detail and communication skills.

Responsibilities

• Maintain and enhance the Home Solar Buyout Model.
• Produce weekly Offline / Zero Generation, Fleet Health, and Data Reconciliation reports.
• Support case creation, follow-up activities, and operational issue resolution.
• Execute monthly Performance Guarantee, Audit, Heavy Hitters, and Warranty reporting processes.
• Review active warranty contracts and support warranty model updates.
• Perform performance analysis, midcycle reviews, budget analysis, and cost center reconciliations.
• Troubleshoot and resolve data, reporting, and system issues across Salesforce, AWS, SQL Server, and solar monitoring platforms.
• Prepare analyses and presentations for leadership reviews.

Skills

Analytical skills

Data reconciliation

Problem-solving

Attention to detail

Tools

SQL Server Management Studio (SSMS)

Excel

VBA

R Studio

Salesforce

AWS

Locus/AlsoEnergy/Enphase/SolarEdge

Job description

Position: Operations & Performance Analyst

Onsite – Houston

We have a new requirement for an Operations & Performance Analyst and would appreciate your assistance in identifying and submitting strong, relevant candidates at the earliest opportunity.

Summary

Support residential solar operations through performance monitoring, reporting, data reconciliation, financial modeling, warranty administration, and issue resolution across multiple systems and platforms.

Key Responsibilities

• Maintain and enhance the Home Solar Buyout Model.
• Produce weekly Offline / Zero Generation, Fleet Health, and Data Reconciliation reports.
• Support case creation, follow-up activities, and operational issue resolution.
• Execute monthly Performance Guarantee, Audit, Heavy Hitters, and Warranty reporting processes.
• Review active warranty contracts and support warranty model updates.
• Perform performance analysis, midcycle reviews, budget analysis, and cost center reconciliations.
• Troubleshoot and resolve data, reporting, and system issues across Salesforce, AWS, SQL Server, and solar monitoring platforms.
• Prepare analyses and presentations for leadership reviews.

Qualifications

• Experience in energy operations, reporting, and data analysis.
• Proficiency in SQL Server Management Studio (SSMS) for data extraction and troubleshooting.
• Advanced skills in Microsoft Excel, including reporting, analysis, and model maintenance.
• Experience with VBA and Excel automation.
• Working knowledge of R Studio for reporting and analytics.
• Experience using Salesforce and AWS.
• Preferred: Familiarity with Locus/AlsoEnergy, Enphase, and SolarEdge platforms.
• Strong analytical, data reconciliation, and problem-solving skills.
• Experience supporting operational, warranty, and performance reporting processes.
• Ability to manage multiple recurring and ad hoc requests in a fast‑paced environment.
• Strong attention to detail and communication skills.