Operations - Merchandising Specialist

Russell Cellular Inc.; Springfield (MO); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid sick days

Company holidays

401(k) with company match

Verizon discounts

Growth opportunities

Community involvement

Job summary

Russell Cellular is hiring a Merchandising Specialist to support our retail locations by ensuring branding standards and coordinating merchandising communications. The role involves auditing stores, managing content systems, and assisting field sales teams.

The ideal candidate communicates well, handles multiple priorities, and delivers strong customer service in a fast-paced environment. Proficiency in MS Office, especially Outlook and Excel, is important for success.

Qualifications

• Strong organizational, time management, and follow-up skills.
• Excellent written and verbal communication skills.
• High attention to detail, including grammar, punctuation, and accuracy.
• Ability to work independently while collaborating effectively within a team environment.
• Strong customer service mindset with a commitment to supporting retail teams.
• Proficiency in Microsoft Office applications, especially Outlook and Excel.
• Retail operations, merchandising, or project coordination experience preferred.

Responsibilities

• Review internal and Verizon store audits and provide feedback to ensure branding compliance.
• Communicate merchandising guidelines, deadlines, and expectations to field teams through Zipline and other communication channels.
• Generate compliance and performance reports on a daily, weekly, and bi-weekly basis.
• Review and approve office supply orders, business cards, and other branded materials.
• Troubleshoot digital content players and coordinate repairs and installations when needed.
• Monitor store conditions and identify opportunities to improve branding, cleanliness, signage, and overall store presentation.
• Respond promptly to emails and support requests from retail locations.
• Maintain accurate databases, records, and tracking systems.
• Assist with special projects and operational initiatives as assigned.

Skills

Organization

Communication

Attention to detail

Independence

Customer service

MS Office

Outlook

Excel

Team collaboration

Retail operations

Tools

Outlook

Excel

Office Suite

Job description

Merchandising Specialist

Russell Cellular is seeking a detail-oriented and highly organized Merchandising Specialist to support our retail locations by ensuring compliance with Russell Cellular and Verizon branding standards. This position is responsible for reviewing store audits, managing merchandising communications, supporting digital content systems, overseeing office supply ordering platforms, and serving as a key resource for our field sales teams.

The ideal candidate is an excellent communicator who can manage multiple priorities, provide exceptional customer service, and maintain consistent follow-through in a fast-paced environment.

Key Responsibilities

• Review internal and Verizon store audits and provide feedback to ensure branding compliance.
• Communicate merchandising guidelines, deadlines, and expectations to field teams through Zipline and other communication channels.
• Generate compliance and performance reports on a daily, weekly, and bi‑weekly basis.
• Review and approve office supply orders, business cards, and other branded materials.
• Troubleshoot digital content players and coordinate repairs and installations when needed.
• Monitor store conditions and identify opportunities to improve branding, cleanliness, signage, and overall store presentation.
• Respond promptly to emails and support requests from retail locations.
• Maintain accurate databases, records, and tracking systems.
• Assist with special projects and operational initiatives as assigned.

Qualifications

• Strong organizational, time management, and follow‑up skills.
• Excellent written and verbal communication skills.
• High attention to detail, including grammar, punctuation, and accuracy.
• Ability to work independently while collaborating effectively within a team environment.
• Strong customer service mindset with a commitment to supporting retail teams.
• Proficiency in Microsoft Office applications, especially Outlook and Excel.
• Retail operations, merchandising, or project coordination experience preferred.

Benefits

• Health, dental, vision, and life insurance as well as paid sick days and company holidays.
• Employer matched 401(k) after 1 year.
• Verizon Sales discounts and incentives.
• Opportunity for growth and advancement through training.
• Community involvement opportunities.
• Pay for this position starts at $15.00/hr.

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.