Operations & Marketing Coordinator for Student Programs

Georgetown University; Springfield (MA); Hybrid; USD 44,022 - 73,407; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition assistance

Work-life balance benefits

Job summary

Georgetown University seeks an Operations & Marketing Coordinator for the Capitol Applied Learning Labs (CALL). You will serve as the operational backbone and front-facing ambassador, coordinating HR, contracts, budgets, and communications to support student engagement.

You will manage WordPress content, digital campaigns, and enrollment-related operations while supervising a team of undergraduate staff, ensuring a welcoming CALL community and efficient daily operations.

Qualifications

• Bachelor’s Degree required; Master’s Degree preferred.
• 2–3 years of professional work experience in higher education, student affairs, hospitality, or fast-paced environments.
• Attention to detail with organizational skills for contract tracking, website maintenance, and financial reconciliation.
• Strong verbal and written communication; front-facing representative to diverse audiences.
• Marketing experience with traditional and digital channels to build brand engagement.

Responsibilities

• Serve as the primary point of contact to build an inclusive CALL community among students, alumni, faculty, and practitioners.
• Web & Digital Communications: maintain WordPress site and blogs with accurate public information and brand assets.
• Contract & HR Administration: manage contracts and onboarding with Provost’s Office and staff/contractors.
• Strategic Marketing & Recruitment: design and distribute digital campaigns, newsletters, social content, and collateral.
• Academic Operations & Enrollment Support: coordinate course registration, classroom scheduling, and enrollment processes.
• Budget management: track costs, manage ProCard, and perform monthly reconciliations.

Skills

WordPress

Marketing

Communication

Budgeting

Education

Bachelor’s Degree

Master’s Degree (preferred)

Tools

WordPress

Database management

Canva

Adobe

Microsoft Office

Google Suite

Job description

Georgetown University seeks an Operations & Marketing Coordinator for the Capitol Applied Learning Labs (CALL). You will serve as the operational backbone and front-facing ambassador, coordinating HR, contracts, budgets, and communications to support student engagement.

You will manage WordPress content, digital campaigns, and enrollment-related operations while supervising a team of undergraduate staff, ensuring a welcoming CALL community and efficient daily operations.