E-Commerce Operations Manager

TriSearch; Portland (OR); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Job summary

TriSearch is looking for an experienced Operations Manager to oversee warehouse, fulfillment, and inventory in Portland, Oregon. The candidate will lead daily operations, manage operational KPIs, and drive improvements in a collaborative environment.

This position requires 7+ years of operations management experience, specifically in e-commerce. The ideal candidate will have strong leadership and problem-solving abilities, working to enhance operational efficiency and team performance.

Benefits include Medical, Dental, Vision, and Life Insurance as well as a 401(k) plan with company match.

Qualifications

• Minimum 7 years of operations management experience.
• Experience in e-commerce operations is necessary.
• Strong background in fulfillment, warehouse, inventory, purchasing, and supply chain management.

Responsibilities

• Lead daily operations across fulfillment, inventory, and logistics.
• Manage operational KPIs and drive continuous improvement.
• Support technology-driven operations in an e-commerce environment.

Skills

Leadership

Problem-solving

Project management

KPI management

E-commerce operations

Tools

ERP/WMS

NetSuite

Job description

Portland, OR (Onsite) – Operations Manager

A successful and established e-commerce organization is seeking an experienced Operations Manager to oversee fulfillment, warehouse, inventory, purchasing, logistics, and operational performance.

This is an opportunity to join a stable, highly tenured team and play a key leadership role in maintaining and improving an already successful operation.

Responsibilities

• Lead daily operations across warehouse, fulfillment, inventory, purchasing, and logistics.
• Manage operational KPIs, labor productivity, inventory accuracy, and vendor performance.
• Oversee purchasing activities, inventory planning, supplier relationships, and contract negotiations.
• Drive process improvements, workflow optimization, and operational efficiency initiatives.
• Partner with leadership on business planning, projects, and strategic initiatives.
• Support technology-driven operations within a highly e-commerce-focused environment.
• Lead, coach, and develop operational team members.
• Provide occasional after-hours and weekend support when business needs require.

Qualifications

• 7+ years of operations management experience.
• Required experience supporting e-commerce operations.
• Background in fulfillment, warehouse, inventory, purchasing, and supply chain management.
• Strong leadership, project management, and problem-solving skills.
• Experience managing KPIs and driving continuous improvement.
• Comfortable in a fast-paced environment with changing priorities.
• ERP/WMS experience preferred, NetSuite experience is a plus.
• Lean, Six Sigma, or related process improvement experience is a plus.

What They're Looking For

• A hands‑on leader who leads by example.
• Someone who can balance strategic thinking with day‑to‑day execution.
• Strong operational and business acumen.
• Experience managing multiple priorities and solving complex operational challenges.
• A collaborative leader who values accountability, teamwork, and customer service.

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Strong Company Culture and Long Employee Tenure
• Comprehensive Training and Onboarding

This is a fully onsite position in Portland, Oregon. Candidates seeking a collaborative environment, operational ownership, and long-term career growth are encouraged to apply.