Operations Manager: Weekend Fulfillment & Growth

Red-Stag-Fulfillment; Sweetwater (TN); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Red Stag Fulfillment in Tennessee seeks an Operations Manager to lead day-to-day weekend outbound operations and mentor Supervisors. The role focuses on maintaining high safety, quality, and financial standards while driving KPI performance and process improvements.

You will guide staffing, coaching, and development, aiming to keep inventory accuracy, fulfillment speed, and client service at the highest levels. This is a leadership role in a fast-paced 3PL environment.

Formación

• Undergraduate degree is required or 5+ years of leadership in logistics/manufacturing/warehouse operations.
• Strong sense of urgency with ability to multi-task.
• Proven record of training and maintaining safety standards.
• Knowledge of OSHA and EPA regulations.
• Intermediate Excel skills.
• Experience leading Lean and Continuous Improvement initiatives.
• Data-driven decision making using analytics and KPIs.
• Ability to hire, coach, and mentor teams.
• Preferred: eCommerce experience.

Responsabilidades

• Foster a culture of development and inclusion that supports RSF core values.
• Support the site General Managers in owning facility responsibility including financial, operations, personnel, and client success.
• Acquire, retain, and engage top-tier talent for the Outbound Team to build a leadership-focused culture.
• Promote a strong and inclusive talent pipeline through staffing and retention.
• Build a high-performance culture that embodies ownership and attention to detail.
• Provide oversight for your departmental team to ensure daily tasks are completed and KPIs are exceeded.
• Establish and maintain KPIs for your departments.
• Drive operational efficiencies for your department and the facility as a whole.
• Drive KPI-driven leadership and client satisfaction to enable profitable growth.
• Be curious, listen to team feedback, and diagnose process gaps to improve operations.
• Prioritize safe warehouse procedures and identify hazards, recommending improvements.

Conocimientos

Leadership

Analytics

Coaching

Multi-tasking

Safety compliance

Lean / CI

Excel skills

OSHA/EPA knowledge

Hiring & mentoring

eCommerce experience

Educación

Undergraduate degree or 5 years’ experience in logistics/manufacturing/warehouse leadership

Herramientas

Excel

Descripción del empleo

Red Stag Fulfillment in Tennessee seeks an Operations Manager to lead day-to-day weekend outbound operations and mentor Supervisors. The role focuses on maintaining high safety, quality, and financial standards while driving KPI performance and process improvements.

You will guide staffing, coaching, and development, aiming to keep inventory accuracy, fulfillment speed, and client service at the highest levels. This is a leadership role in a fast-paced 3PL environment.