Operations Manager, Warehouse

C&S Wholesale Grocers, LLC; Windsor Locks (CT); On-site; USD 85,420 - 113,100; Full time

Job summary

C&S Wholesale Grocers, LLC is seeking a Warehouse Operations Manager to oversee grocery and perishable warehouse operations, maintenance, safety, and security. The role emphasizes managing teams, budgets, and process improvements to meet service quality and performance targets.

The position requires leadership across distribution center functions, strategic planning, and collaboration with customers to ensure accuracy, speed, and reliability in operations. Some travel may be required.

Qualifications

• 7–10 years in retail operations, distribution, transportation, logistics and/or related fields.
• Experience overseeing multiple distribution center functions and teams.
• Strong financial and operational analysis skills.

Responsibilities

• Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action to ensure goals are met.
• Assess business conditions and address near-term opportunities to improve service, reduce costs or generate incremental revenue.
• Assist with annual operating budgets and capex proposals for warehouses and support functions.
• Assist with approving capital expenditure proposals and submit justification for budgeting.
• Direct adoption of improved processes, new equipment and facilities to achieve incremental results.
• Create high customer service expectations and monitor results to ensure performance meets expectations.
• Maintain a safe work environment and ensure security of personnel and facilities; oversee safety and health compliance.

Skills

Financial analysis

Operational analysis

People management

Process management

Deadline oriented

Job description

Position Overview

As Warehouse Operations Manager, you are responsible for the operations of the grocery/perishable warehouses and warehouse maintenance and support facilities. You will be accountable for achieving overall operating results consistent with individual and company performance goals. You will direct ongoing communication and collaboration with customers of the grocery/perishable warehouses and ensure results meet or exceed customer expectations for product quality and service reliability, speed and accuracy. This position is responsible for overseeing maintenance processes, record keeping, safety protocol, security services and inventory control to ensure distribution center work teams, service providers, equipment and physical assets are safe and secure. Additionally, you will oversee recruiting and training of team members and ensures team members are provided ongoing skills development and coaching to improve job performance and enable individuals to improve their advancement potential within the organization.

Job Description

• Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action, as needed, to ensure the managers of each functional area are delivering on operating goals
• Assess business conditions, evaluate emerging business needs (e.g., seasonality, promotion events) and take action to address near‑term opportunities to improve service, reduce costs and/or generate incremental revenue to enhance operational results across the distribution system
• Assist with the preparation of the annual operating budget for assigned warehouses and support functions; evaluate and adjust proposed budgets to achieve overall company goals and approve final operating budgets for submission to the director of distribution
• Assist with preparing, evaluating and approving capital expenditure proposals to replace or upgrade facilities and equipment and submit proposals with justification to the director of distribution for entry into the annual capital budgeting process for warehouse and distribution
• Direct the adoption and use of improved processes, new equipment and new facilities; accountable for achieving incremental business results from the use of these investments
• Create high customer service expectations among team members, monitor results with customers to ensure performance is meeting expectations and take action to correct performance gaps and/or address improvement opportunities
• Accountable for maintaining a safe work environment for team members and visitors at the assigned distribution center in accordance with company policies and health and safety regulations, including elimination of accidents, and maintaining security of distribution center team members and facilities while on company property
• Travel Required: Some

Environment

• Warehouse : Freezer (-20F to 0F)
• Warehouse : Perishable Warehouse (28F to 60F)
• Warehouse : Grocery Warehouse (50F to 90F)

Skills

• Specialized Knowledge: Working knowledge of financial analysis and operational analysis.
• Special Skills: Managing process, people management, dealing with complexity, deadline oriented.
• Physical abilities: Safely and efficiently move products weighing up to 60 lbs. Stand/walk for up to 10-12hrs.
• Other:

Years Of Experience

• 7-10 years: Experience in retail operations, distribution, transportation, logistics and/or supply chain management, or an equivalent combination of education and experience

Equity and Hiring Practices

C&S Wholesale Grocers, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Salary Range

$85,420-$113,100