Operations Manager- Tulsa, Oklahoma

Vaco by Highspring; Tulsa (OK); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Annual bonus (10%)

$100 monthly cell phone allowance

Relocation assistance

Medical, dental, and vision benefits

401(k) retirement plan

Job summary

Vaco by Highspring is seeking an Operations Manager to oversee Final Mile / Home Delivery operations for a national 3PL, based in Tulsa, OK. You will lead a team, optimize performance, and build strong relationships with customers and independent drivers.

The role requires 5+ years in operations leadership in logistics, with experience managing contractors, and a focus on service, safety, and cost efficiency. Competitive base salary $70k-$80k with a 10% bonus and benefits.

Qualifications

• 5+ years of operations leadership experience within logistics, transportation, supply chain, or a related environment.
• Experience managing employees in a distribution, transportation, delivery, or warehouse operation.
• Experience working with or managing Independent Contractors.
• Excellent written and verbal communication skills.
• Strong customer relationship and account management skills.

Responsibilities

• Lead the day-to-day operations of a Final Mile delivery location.
• Build and maintain strong relationships with onsite customers and Independent Contractors.
• Supervise and develop a team across Quality Control, Customer Service, and Operations.
• Ensure strong delivery performance, customer satisfaction, and operational excellence.
• Monitor KPIs and identify opportunities for continuous improvement.
• Coach, mentor, and develop team members.
• Manage Independent Contractor compliance, performance, and accountability.
• Partner with customers to resolve operational and service-related issues.
• Maintain a safe, efficient, and productive work environment.
• Participate in budgeting and overall operational financial performance.
• Identify process improvements that increase efficiency, service levels, and productivity.

Skills

Operations leadership

Independent Contractors

Customer relationships

Team leadership

Problem-solving

Communication skills

Job description

Operations Manager - Final Mile Logistics

Location: Tulsa, Oklahoma

Salary: $70,000-$80,000 Base + 10% Annual Bonus

Additional Compensation: $100 Monthly Cell Phone Allowance

Relocation Assistance: Available for qualified regional candidates

Lead High-Impact Final Mile Operations

Our client, a national third-party logistics (3PL) provider, is seeking an experienced Operations Manager to oversee Final Mile / Home Delivery operations supporting one of the country's largest retail customers.

This is an excellent opportunity for a proven logistics leader who enjoys managing teams, building strong customer relationships, and driving operational performance in a fast-paced delivery environment.

If you have experience leading last-mile delivery operations, transportation terminals, distribution centers, home delivery networks, or 3PL operations, we’d like to speak with you.

What You’ll Do

• Lead the day-to-day operations of a Final Mile delivery location
• Build and maintain strong relationships with onsite customers and Independent Contractors
• Supervise and develop a team across Quality Control, Customer Service, and Operations
• Ensure strong delivery performance, customer satisfaction, and operational excellence
• Monitor key performance indicators (KPIs) and identify opportunities for continuous improvement
• Coach, mentor, and develop team members
• Manage Independent Contractor compliance, performance, and accountability
• Partner directly with customers to resolve operational and service-related issues
• Maintain a safe, efficient, and productive work environment
• Participate in budgeting and overall operational financial performance
• Identify process improvements that increase efficiency, service levels, and productivity

What We’re Looking For

• 5+ years of operations leadership experience within logistics, transportation, supply chain, or a related environment
• Experience managing employees in a distribution, transportation, delivery, or warehouse operation
• Experience working with or managing Independent Contractors
• Strong customer relationship and account management skills
• Proven ability to lead teams in a fast-paced operational environment
• Strong problem-solving and decision-making abilities
• Excellent written and verbal communication skills
• Ability to manage multiple priorities while maintaining strong service and operational standards

Preferred Experience

Candidates with experience in any of the following areas are especially encouraged to apply:

• Final Mile Logistics
• Last Mile Delivery
• Home Delivery Operations
• Appliance Delivery
• Furniture Delivery
• Big & Bulky Logistics
• Third-Party Logistics (3PL)
• Transportation Management
• Distribution Operations

Bilingual Spanish skills are a plus.

Compensation & Benefits

• $70,000-$80,000 base salary
• 10% annual bonus opportunity
• $100 monthly cell phone allowance
• Relocation assistance for qualified regional candidates
• Medical, dental, and vision benefits
• 401(k) retirement plan
• Career advancement opportunities with a growing national logistics organization

Why Consider This Opportunity?

This is an opportunity to join a respected logistics organization supporting one of the nation's largest retail delivery networks.

You’ll have the autonomy to lead your operation, develop your team, strengthen customer partnerships, and make a measurable impact on service performance and operational results.

If you’re passionate about operations leadership, Final Mile logistics, and customer-focused delivery operations, we’d love to connect with you.

Vaco/Highspring Compensation Disclosure

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including, but not limited to, the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Additional Disclaimer

Unless otherwise noted in the job description, the position Vaco/Highspring is filling for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

Submissions to this position are subject to the use of AI to perform preliminary candidate screenings focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will otherwise be conducted by recruiters and hiring managers.

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Desired Skills and Experience

• 5+ years of operations leadership experience within logistics, transportation, supply chain, or a related environment
• Experience managing employees in a distribution, transportation, delivery, or warehouse operation
• Experience working with or managing Independent Contractors

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations; and
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).